Hair Toto Group

Review: ON 5/21/15, I WENT TO GET A HAIRCUT AT THIS ESTABLISHMENT. UPON FINISHING, I PAID WITH A VISA DEBIT CARD. I WAITED FOR THE LADY [redacted] AT THE REGISTER TO GIVE ME A RECEIPT BUT SHE DID NOT. WHEN I REQUESTED ONE, SHE TOLD ME TO GIVE ME A RECEIPT, SHE NEEDED TO SWIPE MY CARD AGAIN. I SAID THAT I DIDN'T WANT TO BECAUSE THAT MEANT SHE WAS CHARGING MY CARD TWICE. SHE LOOKED AT ME ANGRILY AND DEMANDED THE CARD IF I WANTED A RECEIPT AND ASSURED ME THAT I WOULDN'T BE CHARGED TWICE. I RELUCTANTLY GAVE IT TO HER AND SHE PROCEEDED TO SWIPE MY CARD AGAIN. WHEN I GOT HOME I CALLED MY BANK AND REALIZED SHE DID CHARGE MY CARD TWICE AND THE FUNDS WERE PAID OUT TO THIS ESTABLISHMENT TWICE. I CALLED HER UP IMMEDIATELY TO LET HER KNOW THIS AND SHE SAID NO AND HUNG UP ON ME. THEN I WENT IN PERSON ON THIS SAME DAY AND SHOWED HER ON MY SMART PHONE WITH AN APP THAT FUNDS WERE DRAWN OUT TWICE TO HER LOCATION. SHE REFUSED TO LOOK AT THE PROOF. I THEN CALLED UP MY BANK AND PUT THE REP. ON SPEAKER TO TELL HER THEY WITHDREW TWICE AND SHE REFUSED TO TALK TO THEM OR ACKNOWLEDGE THAT SHE WAS HEARING THE REP. SAY THIS. SHE TOLD ME TO CALL HER BACK THE NEXT DAY AND SPEAK WITH HER BOSS. I HAD CALLED TODAY - 5/22/15, AND GOT THEIR VOICEMAIL AND I LEFT A MESSAGE. I THEN HAD MY WIFE CALL BECAUSE I WAS AT WORK AND SHE TOLD MY WIFE SHE IS NOT GIVING ME BACK ANY REFUND FOR THE DUPLICATE CHARGE AND WE COULD NOT SPEAK TO THE BOSS. SHE TOLD MY WIFE TO CALL THE POLICE AND HUNG UP THE PHONE ON HER. THE CHARGE FOR THE HAIRCUT WAS $22.50. THEY CHARGED ANOTHER $22.50 AFTER THIS WHICH WAS UNAUTHORIZED AFTER SHE ASSURED ME I WAS ONLY BEING CHARGED ONCE. SHE REFUSED TO LOOK AT HER TRANSACTION SUMMARY THAT DAY AND REFUSED TO LOOK AT HER BATCH SUMMARY TODAY.Desired Settlement: I WOULD LIKE TO RECEIVE THE MONEY SHE STOLE IN FULL, AND I WOULD LIKE TO SEE SOME SORT OF PUNISHMENT/PENALTY SERVED TO THIS ESTABLISHMENT FOR THIS TYPE OF ILLEGAL BEHAVIOR. I ALSO DO NOT WANT ANYONE ELSE TO HAVE TO GO THROUGH THE SAME THING I HAD TO ENCOUNTER WITH THIS ESTABLISHMENT. I WOULD ALSO LIKE VISA TO BE INFORMED THAT WHAT THEY ARE DOING IS ILLEGAL AND TO CEASE THIS TYPE OF BEHAVIOR IMMEDIATELY OR LOSE THEIR ABILITY TO DO TRANSACTIONS WITH VISA OR ANY OTHER CREDIT CARD COMPANY FOR THAT MATTER.