HairSalon, Nail Spa& Barber Shop

Review: Hi my name is [redacted] On 12-13-13 I gave **. [redacted] 100.00.to order 12 inch Brazilin black tight wave hair, I meet her twice and showed her my hair as well as the weave hair to make sure she get the correct hair, I was highly recommended by my stylist **. [redacted] who recommended me to **. [redacted] so l call her and we meet twice she say my hair lgave her 100.00 and ask her to sign to say she received the money she did. [redacted] called me on Monday told me the hair will be there Tues, So I can get my hair at 600 pm the hair was nothing what I ask for I showed **. [redacted] and she agreed I spoke with the manager nothing was done about it can you help me all I wanted as my hair I paid for I also ask for 10inch,and 12inch she gave me 2 12ich everything as not what I ask her for. She was very disrespectful to me about the mistake she made very rude. [redacted] did not give me a receipt or a bag to show were the hair come from the hair was not black either everything I ask for was wrong.Desired Settlement: I would like my money back or she can order the correct hair, the hair would be just fine

Business

Response:

Monday, February 3, 2014I write regrading a complaint assigned ID [redacted], a Stylist at Drake's Place admits to purchasing hair at the request of **. [redacted]. This is common in Hair Salons. **. [redacted] was unsatisfied with the hair. **. [redacted] was offered her money back in return of the hair. To date, we have not heard from **. [redacted].Thank you in advance for your assistance

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

Review: [redacted]

I am rejecting this response because:

Hi, To whom may this concern, I [redacted] was never offer any money back at all, what did she offer to pay back. [redacted] told me she cannot give me any money back once I gave it to her, If she gave me my money back I would not had to contract Revdex.com. Thank You

Regards,

Business

Response:

February 5, 2014We write in response to **. [redacted] claim that she never offered a refund. Once again, we are offering her a refund in exchange for the hair. We are more than willing to refund **. [redacted] $100 in exchange for the hair effective immediately. Please advise.

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

Review: [redacted]

I am rejecting this response because:

Regards,

I have not heard from her, I am very much willing to go to the salon to pick the 100.00 Dollars up from her, just tell me what day and time and I will be there with no problem. Thank You [redacted]