HairSil Hair Care Products

Order *** placed on May 4, 2020 today is May 15, 2020 and have not received my order. Called on May 14 twice and both times I was told I would receive a callback and never did. Called on May 15 spoke with *** who told me all the representatives were busy when I asked to speak with a supervisor. Asked her for her name twice and she avoided giving it to me until I asked a third time. Refused to give me her ID number and refused to give me her supervisors name. Asked her repeatedly was she refusing to give me her ID number or did she simply did not have one and she avoided the question and then she hung up the phone. Called back and asked for a supervisor again and received *** who said she would look into it and call back. Haven’t received a call back. This company commuter theft by taking my money and not sending my product.

On 1/07/20 I purchased a HairSil product, got no response beside a tracking number. Called UPS and they said they had no record of product. I got NO further info from HairSIl, did not BELIEVE purchase went through. Reordered product on 1/18/20, after trying to track and contact them I got product. When I got my bank statement I was charged $29.22 ON !/07/20, BUT NEVER RECEIVED THE PRODUCT. I WOULD LIKE A REFUND. bUT IF I COULD TALK TO A PERSON, NOT AN ANSWERING SERVICE, FROM hAIRSil.