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Hairy Hounds

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Hairy Hounds Reviews (4)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I do not believe that the business owner handled herself perfessionallyWhen you own a business and want people to go back to you, then you act professionalI asked the owner to not cut his groan area too close and reminded her of what happened a previous timeMy dog was cut too short in that area and it caused him pain. As to a reference about my dog not being cut in 6-monthsI did take my dog to be cut at another location in between her cutting my dogI chose to go back to Hairy Hounds for convenienceI am a customer and should be treated respectfullyI feel that I was notI asked for $which would pay for the cost of my dog's anabiotic spray that I had to buy to treat the cuts.
Since the owner is not going to pay the $or give an apologyI will never go to her place of business or ever give her clients or referrals again.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I do not believe that the business owner handled herself perfessionallyWhen you own a business and want people to go back to you, then you act professionalI asked the owner to not cut his groan area too close and reminded her of what happened a previous timeMy dog was cut too short in that area and it caused him pain. As to a reference about my dog not being cut in 6-monthsI did take my dog to be cut at another location in between her cutting my dogI chose to go back to Hairy Hounds for convenienceI am a customer and should be treated respectfullyI feel that I was notI asked for $which would pay for the cost of my dog's anabiotic spray that I had to buy to treat the cuts.
Since the owner is not going to pay the $or give an apologyI will never go to her place of business or ever give her clients or referrals again.
Regards,
*** ***

This breed demands regular grooming, I recommend every 4-weeksTo my knowledge this dog hadn't been groomed in 6-months, He was matted to the skin which the owner was aware ofWe discussed that I would have to shave him when she brought him inWhen the coat is in that condition for months on
end the tightness of the mats causes skin irritation and can constrict blood flow to the skinMats like that on the groin area are especially badThat is where this dog has the razor burnShe keeps referring to the groin area as the torsoNot sure whyI had to use the shortest blade that there is to get under the mats in his groin, When a dog is matted that bad there is always a risk of some skin irritation or nics to the skinAs luck would have it *** *** was in the shop that day grooming her own dogsI showed her the condition of the dog and she agreed that they must be shaved out she also told Mrs*** this when she picked the dog upWe explained all this to herThe cost of the groom is actually underpriced in the canton areaBut it was more than because of the condition of the dogIt took me twice as long to groom himI advised the owner that if she got her dog groomed regularly that the risk of him getting razor burn or nicked would be noneI have been a groomer for yearsI was not ***'s assistant I was her equalI have a huge clientele that will attest that I am a very good groomer and treat their animals and them with love and respectFor what it's worth I am also a ChristianI resent the fact that Mrs*** is demonizing meI work with dachshund rescues rescuing, fostering and transporting dogs in needI groom humane society dogs for free so they will look pretty in hopes of finding homesI give many of my clients price break so they can afford groomingSo Mrs***'s accusations are way off baseThe condition of this dog was not my fault or the dogs fault.Gwen ***

This breed demands regular grooming, I recommend every 4-6 weeks. To my knowledge this dog hadn't been groomed in 6-8 months, He was matted to the skin which the owner was aware of. We discussed that I would have to shave him when she brought him in. When the coat is in that condition for months on...

end the tightness of the mats causes skin irritation and can constrict blood flow to the skin. Mats like that on the groin area are especially bad. That is where this dog has the razor burn. She keeps referring to the groin area as the torso. Not sure why. I had to use the shortest blade that there is to get under the mats in his groin, When a dog is matted that bad there is always a risk of some skin irritation or nics to the skin. As luck would have it [redacted] was in the shop that day grooming her own dogs. I showed her the condition of the dog and she agreed that they must be shaved out she also told Mrs. [redacted] this when she picked the dog up. We explained all this to her. The cost of the groom is actually underpriced in the canton area. But it was more than normal because of the condition of the dog. It took me twice as long to groom him. I advised the owner that if she got her dog groomed regularly that the risk of him getting razor burn or nicked would be none. I have been a groomer for 12 years. I was not [redacted]'s assistant I was her equal. I have a huge clientele that will attest that I am a very good groomer and treat their animals and them with love and respect. For what it's worth I am also a Christian. I resent the fact that Mrs. [redacted] is demonizing me. I work with dachshund rescues rescuing, fostering and transporting dogs in need. I groom humane society dogs for free so they will look pretty in hopes of finding homes. I give many of my clients price break so they can afford grooming. So Mrs. [redacted]'s accusations are way off base. The condition of this dog was not my fault or the dogs fault.Gwen [redacted]

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Address: 2201 S Ellis Rd STE 3, Sioux Falls, South Dakota, United States, 57106-7062

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