Hak5

Hi there, this exchange request was submitted the same day as the Revdex.com complaint had been, on a Sunday (see attachment, a record of the customers request in pdf format)HakLLC was given no reasonable time to respondThank you for your consideration

Hi there, this exchange request was submitted the same day as the Revdex.com complaint had been, on a Sunday (see attachment, a record of the customers request in pdf format). Hak5 LLC was given no reasonable time to respond. Thank you for your consideration.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that waiting longer to voice my concerns may have been reasonable under the circumstances. 
Sincerely,
[redacted]