I have spoke with our warehouse this morning and they stated they contact you and ordered the Cushions and advised you they may not exactly match since dialots are always differentI am glad this has been resolved Thank you
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below The attitude of customer service person '***' regarding the contract and the validity of how 'special' this order is; his comment of "What, we're supposed to just keep it for months until the next customer, no" made no sense As I explained to ***, I moved here from the midwest recently and went to this company due to a hook of getting a TV when purchasing over 1999.00(I also needed cable and internet but had no TV) so I thought I could kill two birds The sales person and myself haggled to the point of NOT offering TV but getting better? pricing on furniture When my personals finally arrived, I found out I was going to be too cramped Instead of working with me, [redacted] was condescending, so I looked up the company reviews, finding out [redacted] must be on the phone a lot talking to people since the reviews are not good.I understand what the contract says but am questioning the truthfulness but I also have experience that people who want your business will work with you.My intent was to continue with the dining set and sectional, but have not heard from the warehouse since Friday July [redacted] has soured me on the whole relationship with this store Regards, [redacted]
I cannot email you proof, that is the point, your employee submitted the paperwork incorrectly You can contact the credit company who shows documentation of my calls & complaints I spoke with Christopher today who gave me the reference numbers for the two purchases made the same day at the same time, totaling $1500, both of which your employee said he would submit as year no interest per the sign on your wall & which he verbally verified with the credit company at the time
I have spoke with our warehouse this morning and they stated they contact you and ordered the Cushions and advised you they may not exactly match since dialots are always differentI am glad this has been resolved Thank you
We have spoken with the customer and we will be exchanging the merchandise to keep them happy
All GFM Orders are Special Orders and No cancellations can be made as to why It is on your contract .Thank you
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below The attitude of customer service person '***' regarding the contract and the validity of how 'special' this order is; his comment of "What, we're supposed to just keep it for months until the next customer, no" made no sense As I explained to ***, I moved here from the midwest recently and went to this company due to a hook of getting a TV when purchasing over 1999.00(I also needed cable and internet but had no TV) so I thought I could kill two birds The sales person and myself haggled to the point of NOT offering TV but getting better? pricing on furniture When my personals finally arrived, I found out I was going to be too cramped Instead of working with me, [redacted] was condescending, so I looked up the company reviews, finding out [redacted] must be on the phone a lot talking to people since the reviews are not good.I understand what the contract says but am questioning the truthfulness but I also have experience that people who want your business will work with you.My intent was to continue with the dining set and sectional, but have not heard from the warehouse since Friday July [redacted] has soured me on the whole relationship with this store Regards, [redacted]
Who is your Finance Company?
I cannot email you proof, that is the point, your employee submitted the paperwork incorrectly You can contact the credit company who shows documentation of my calls & complaints I spoke with Christopher today who gave me the reference numbers for the two purchases made the same day at the same time, totaling $1500, both of which your employee said he would submit as year no interest per the sign on your wall & which he verbally verified with the credit company at the time