Halal Quality Meats

From: philly< [redacted] @ [redacted] >Date: Tue, Feb 10, at 1:PMSubject: Quality Halal Meat'sTo: [redacted] @myRevdex.com.org On 1-5-the customer called to place an order for a delivery at the time she requested yogurt which we did not carry in the store she explained she wanted to order but needed yogurt she was told we would make a special trip to the store and purchase yogurt for her which she agreed to, she also ordered several items including our lunch meat special which she substituted but for turkey and chicken she was told there was a price difference and would not receive the same amount of turkey and chicken as she would get in but she agreed to the equal dollar amount of chicken and turkey she purchased ground turkey and instant coffee among other itemswhen the driver bought the delivery to her she mentioned it was not the correct yogurt and the driver offered at the time to take the yogurt back and for her to check the order before he left because she could not return items once the driver has left she choose to keep the yogurt and all the items in the deliveryHer total was $she was not charged for the delivery because our delivery's are free there may have been a miss-communication where she thought her total was $as the driver walked through the door she was calling the store to complain about the yogurt and that the ground turkey was to bloody that it should be frozen and we do not sell frozen ground turkey and we explained at the time that the driver told her to check her items and he would return any of the items she was unhappy with at that time she choose to keep them.she called the store numerous times calling the employees devils,liars and we had to get off the phone with her after trying to explain that we offered to take the items back she kept calling we had customers at the time and could not keep explaining this over and over she insisted the coffee was decaffeinated even though the label said it was regular coffee she called the store times on 1/from 6:am- 8-am before we even open at am we went out of our way to try and get the products we did not have at our store at her request and regret that she was not happy with the items.we would be happy to replace the sour items that the customer has in her freezer she may send them back and they will be replacedThank You!

From: Revdex.com of Metro Washington DC">Date: Tue, Jan 27, at 11:AMSubject: Fwd: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #***.To: *** *** ---------- Forwarded message ----------From: *** *** Date: Tue, Jan 27, at 2:AMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #***.To: [email protected] my late response,
I have *** *** & I've been having no connection on my device: they're installing new towers, restoring & updating there towers; I've also been experiencing malfunctions as well.I did receive a text from Ali, from the store, but I refuse to communicate with this person, because I contacted this super market multiple times, receiving ignorance & now this person wants to communicate with me nowI don't understand why the complaint was resolved without an explanation given to me or why the complaint was resolved by not explaining the circumstance to meI still have the sour foods in my freezer, which cost me a total of $63.00/approximately without taxesI'm on Disability & can't afford to waist money, being hungry, which aggravated my medical condition, taking medication on an empty stomachI Affirm.May Peace Be With You & Yours

From: philly<[redacted]@[redacted]>Date: Tue, Feb 10, 2015 at 1:36 PMSubject: Quality Halal Meat'sTo: [redacted]@myRevdex.com.org
On 1-5-15 the customer called to place an order for a delivery at the time she requested yogurt which we did not carry in the store she explained she wanted to order but needed yogurt she was told we would make a special trip to the store and purchase yogurt for her which she agreed to, she also ordered several items including our lunch meat special which she substituted but for turkey and chicken she was told there was a price difference and would not receive the same amount of turkey and chicken as she would get in but she agreed to the equal dollar amount of chicken and turkey she purchased ground turkey and instant coffee among other items. when the driver bought the delivery to her she mentioned it was not the correct yogurt and the driver offered at the time to take the yogurt back and for her to check the order before he left because she could not return items once the driver has left she choose to keep the yogurt and all the items in the delivery. Her total was $118.96 she was not charged for the delivery because our delivery's are free there may have been a miss-communication where she thought her total was $116.96. as the driver walked through the door she was calling the store to complain about the yogurt and that the ground turkey was to bloody that it should be frozen and we do not sell frozen ground turkey and we explained at the time that the driver told her to check her items and he would return any of the items she was unhappy with at that time she choose to keep them.she called the store numerous times calling the employees  devils,liars and we had to get off the phone with her after trying to explain that we offered to take the items back she kept calling we had customers at the time and could not keep explaining this over and over she insisted the coffee was decaffeinated even though the label said it was regular coffee she called the store 15 times on 1/8 from 6:50 am- 8-50 am before we even open at 9 am we went out of our way to try and get the products we did not have at our store at her request and regret that she was not happy with the items.we would be happy to replace the sour items that the customer has in her freezer she may send them back and they will be replaced. Thank You!