This matter has actually been resolved with Mr [redacted] We came to a mutually agreeable settlementThe accounts that Mr [redacted] makes in his complaint aren't totally factual However, we still made arrangements to satisfy the customerJerrel [redacted] PresidentSpace City Auto Center
Sent: Friday, November 25, 12:PM Subject: Revdex.com of Houston and South Texas- Complaint regarding Space City Auto Center Business # [redacted] Space City Auto Center S Post Oak Rd Houston TX TO: Revdex.com of Metropolitan Houston Dear Revdex.com The Dispute Resolution Department: On October 4, [redacted] purchased a [redacted] , upon departure she was made aware that we needed additional documentation and would need the information within hours or she would forfeit the deal and loose the down payment Upon several requests Ms [redacted] continued to give us the run around n regards to receiving the necessary documentation to continue processing hr loan once or lending partner [redacted] notified us they were unable to verify legitimacy of the Employer, [redacted] Mortgage , they also requested bank statements to coincide with pay-stubs provided by customer again and after several requests the bank, [redacted] and Space City Auto Center neglected to receive the necessary documents to proceed with the loanAs the attached documentation states if you fail to comply with the necessary documentation you forfeit the down paymentAfter we retrieved possession of the vehicle we offered to assist Ms [redacted] in acquiring a car loan through another lender but unfortunately, Ms[redacted] never returned to the dealership Sincerely, Space City Auto Center
This matter has actually been resolved with Mr [redacted] We came to a mutually agreeable settlementThe accounts that Mr [redacted] makes in his complaint aren't totally factual However, we still made arrangements to satisfy the customerJerrel [redacted] PresidentSpace City Auto Center
Sent: Friday, November 25, 12:PM Subject: Revdex.com of Houston and South Texas- Complaint regarding Space City Auto Center Business # [redacted] Space City Auto Center S Post Oak Rd Houston TX TO: Revdex.com of Metropolitan Houston Dear Revdex.com The Dispute Resolution Department: On October 4, [redacted] purchased a [redacted] , upon departure she was made aware that we needed additional documentation and would need the information within hours or she would forfeit the deal and loose the down payment Upon several requests Ms [redacted] continued to give us the run around n regards to receiving the necessary documentation to continue processing hr loan once or lending partner [redacted] notified us they were unable to verify legitimacy of the Employer, [redacted] Mortgage , they also requested bank statements to coincide with pay-stubs provided by customer again and after several requests the bank, [redacted] and Space City Auto Center neglected to receive the necessary documents to proceed with the loanAs the attached documentation states if you fail to comply with the necessary documentation you forfeit the down paymentAfter we retrieved possession of the vehicle we offered to assist Ms [redacted] in acquiring a car loan through another lender but unfortunately, Ms[redacted] never returned to the dealership Sincerely, Space City Auto Center