Hall Equities Group

Complaint: [redacted] I am rejecting this response because: I don't believe that my first complaint was read thoroughly, or I didn't explain myself thoroughly The reason that [redacted] had sent so many emails is that yes her job changed but she was also told that black mold is deadly and was trying to come up with a way to get away from the mold without breaking her lease and being charged extra money when she should have been offered other living arrangements instead of being penalized To be clear while contacting your business office we were cleaning up the black mold as it was appearing ourselves The mold was never touched by your service team until I wrote to the Revdex.com As far as the sliding glass door the day we met with [redacted] she told us that she had already inspected the unit that day and saw the mold and condensation and that air was blowing through the door and the it would be replaced the following Tuesday That was never done and my daughter was already paying for the two dehumidifiers I had purchased along with a running fan, she kept the door closed as much as possible as she was sleeping in the living room on the futon again because she was told to stay away from the mold as much as possible The email to pick up the big, loud, energy guzzling dehumidifier she told them they could come get was because she was told due to the mold addendum it was her responsibility to clean and had done so every days for so Not to backtrack but I had already ordered the dehumidifiers myself from Amazon Prime which I had received in days and taken to her apartment before service had ever dropped the big one off The reason it was in the living room was because that is where it was left and plugged in by them., which was all addressed in my first complaint Based on the response received, little consideration is given to your tenant and because my daughter felt that having to pay for an additional month she whether hazardous to her health or not would stay until the end of February Within the next week she already had another migraine this time exceeding days She was told by nurses at work and her primary care physician that she needed to vacate the premises Upon moving her out, we found black mold on just about everything, shelf in bathroom, all over her bedroom set, both bed and dresser All of her shoes are ruined and even the couch in the living room has mold growing on it Pictures have been taken of everything and it is all in my garage as it is not healthy to use We have been advised over and over to seek legal counsel and I hope that she does At this point I really see no other choice especially if payment is expected for unhealthy living conditions, and that from what we have experienced and from what I have read for reviews that this will continue until something more drastic is done Sincerely, [redacted]

Piles of dog*** outside the front window Piles of dog*** by the patio and cigarette butts Lady in office is never answered my phone calls while I live there she's never in the office when she is enough as she has a small dog or small child in their She says she doesn't have a babysitter for either ,She never fix the heater we went all winter with no heater the closet doors broken the front door's broken she went to fix it a shelf in the kitchen broken all the dishes fell on us and cut me .We had to move to that apartment because the last apartment some guy was having his dog should in pace on the patio than he would pour buckets of water and all the ship and password dump on us they charged us for cleaning up the dog shade on the floor alas department they moved us into a new apartment With ripped up floors holes in walls the finished work was disgusting I had to fix the toilet because I couldn't go weeks without a toilet ,I have called and left messages someone's trying to bre

This is in regards to *** *** who is my daughterShe moved into Aspenridge Apartments back in September of She found by a leaking toilet an immediate problem which management came in and fixedNot long after that she starting find mold in the bathroom and reported it by emailThey sent out an email making sure she knew she was responsible for cleaning it up and that if it continued they would come in and Kiltz the areaWithin a few weeks it was back and she found in two other areas alsoShe reported it again and they brought her a huge dehumidifier which I had already brought an amazon prime one I purchased and another I had in storageWith the two plugged in raised her electric bill over $so she went with the smaller I had purchased and asked them to remove the other, and noted that she had anotherThey had also told her to leave the fan in the bathroom on which she did more electricity and the neighbors complained so management cam in and fixedShe then

The consumer checked into our property September 22, and registered for an extended stay rental of seven daysEach extended stay guest must complete and sign the regular guest Registration Card, as well as an eight-page agreement stipulating the terms of stayThe consumers’ signature on those
forms signified her acknowledgement of, and agreement to, each of those terms as a condition of her occupancy, including the requirement that weekly rent be paid seven days in advance
The customer subsequently registered for three successive seven-day rental periodsEach time, she signed and initialed the guest card signifying her continued acknowledgement and agreementHer last rental payment was on October 20, which extended her stay until October 26, 2017.On October 27, 2017, thirty-five days after check-in, the consumer became delinquent on her weekly rent, so we served her a Day Notice to Pay or Quit, via posting on the door of her unit and a letter sent registered mail to her address at our propertyThe consumer made no accommodations to settle this matter through the Las Vegas Justice Court, to officially check out, or to pay the past due rent to our officeOn November 8, 2017, we filed a Summary Eviction with the Las Vegas Justice Court, where a copy of the 5-day, past due folio, and a copy of the certified mailing were required for acceptance as evidenceThe same day, after reviewing the documents, the Las Vegas Justice Court granted the eviction of the consumerOn November 9, 2017, the eviction order was served to the constable who then locked out the unit on November 14, 2017, eliminating access to the consumerIn December, we contacted the collections agency, Hunter Warfield, instructing them to collect the past due amount from the consumer

A wrongful filed a eviction against me, I was told I was served a 5-day notice and I was never served I moved out before a summary eviction was even filed on me I was told by management of Emerald Suites Convention this would be taken care of and now they are not following through , I have already contacted the courts Management didn't even read over the information I sent via email

Please see attached business response

Complaint: ***I am rejecting this response because:
I don't believe that my first complaint was read thoroughly, or I didn't explain myself thoroughly.? The reason that *** had sent so many emails is that yes her job changed but she was also told
that black mold is deadly and was trying to come up with a way to get away from the mold without breaking her lease and being charged extra money when she should have been offered other living arrangements instead of being penalized
To be clear while contacting your business office we were cleaning up the black mold as it was appearing ourselves.? The mold was never touched by your service team until I wrote to the Revdex.com
As far as the sliding glass door the day we met with *** she told us that she had already inspected the unit that day and saw the mold and condensation and that air was blowing through the door and the it would be replaced the following Tuesday..? That was never done and my daughter was already paying for the two dehumidifiers I had purchased along with a running fan, she kept the door closed as much as possible as she was sleeping in the living room on the futon again because she was told to stay away from the mold as much as possible.? The email to pick up the big, loud, energy guzzling dehumidifier she told them they could come get was because she was told due to the mold addendum it was her responsibility to clean and had done so every days for so..? Not to backtrack but I had already ordered the dehumidifiers myself from Amazon Prime which I had received in days and taken to her apartment before service had ever dropped the big one off?
The reason it was in the living room was because that is where it was left and plugged in by them., which was all addressed in my first complaint
Based on the response received, little consideration is given to your tenant and because my daughter felt that having to pay for an additional month she whether hazardous to her health or not would stay until the end of February..? Within the next week she already had another migraine this time exceeding days.? She was told by nurses at work and her primary care physician that she needed to vacate the premises
Upon moving her out, we found black mold on just about everything, shelf in bathroom, all over her bedroom set, both bed and dresser.? All of her shoes are ruined and even the couch in the living room has mold growing on it.? Pictures have been taken of everything and it is all in my garage as it is not healthy to use.? We have been advised over and over to seek legal counsel and I hope that she does.? At this point I really see no other choice especially if payment is expected for unhealthy living conditions, and that from what we have experienced and from what I have read for reviews that this will continue until something more drastic is done.?
Sincerely,*** ***

Complaint: [redacted]I am rejecting this response because:
I don't believe that my first complaint was read thoroughly, or I didn't explain myself thoroughly.  The reason that [redacted] had sent so many emails is that yes her job changed but she was also told...

that black mold is deadly and was trying to come up with a way to get away from the mold without breaking her lease and being charged extra money when she should have been offered other living arrangements instead of being penalized.
To be clear while contacting your business office we were cleaning up the black mold as it was appearing ourselves.  The mold was never touched by your service team until I wrote to the Revdex.com.
As far as the sliding glass door the day we met with [redacted] she told us that she had already inspected the unit that day and saw the mold and condensation and that air was blowing through the door and the it would be replaced the following Tuesday..  That was never done and my daughter was already paying for the two dehumidifiers I had purchased along with a running fan, she kept the door closed as much as possible as she was sleeping in the living room on the futon again because she was told to stay away from the mold as much as possible.  The email to pick up the big, loud, energy guzzling dehumidifier she told them they could come get was because she was told due to the mold addendum it was her responsibility to clean and had done so every 10 days for so..  Not to backtrack but I had already ordered the 2 dehumidifiers myself from Amazon Prime which I had received in 2 days and taken to her apartment before service had ever dropped the big one off.  
The reason it was in the living room was because that is where it was left and plugged in by them., which was all addressed in my first complaint.
Based on the response received, little consideration is given to your tenant and because my daughter felt that having to pay for an additional month she whether hazardous to her health or not would stay until the end of February..  Within the next week she already had another migraine this time exceeding 5 days.  She was told by nurses at work and her primary care physician that she needed to vacate the premises.
Upon moving her out, we found black mold on just about everything, shelf in bathroom, all over her bedroom set, both bed and dresser.  All of her shoes are ruined and even the couch in the living room has mold growing on it.  Pictures have been taken of everything and it is all in my garage as it is not healthy to use.  We have been advised over and over to seek legal counsel and I hope that she does.  At this point I really see no other choice especially if payment is expected for unhealthy living conditions, and that from what we have experienced and from what I have read for reviews that this will continue until something more drastic is done. 
Sincerely,[redacted]