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Hallmark Readers' Service Reviews (16)

November 28, [redacted] *** Revdex.comEuclid Avenue, 4th FloorCleveland, OH 44115- RE: [redacted] ID [redacted] Dear [redacted] , The representative who spoke with you last week has had us review your accountShe has turned in her recommendation and has already made the adjustmentNotification was sent.If you have any questions, please give us a call Sincerely,Client Services CC: [redacted] ***

(The following was copy/paste by Revdex.com staff - ***)***Quality Readers’ ServicePO Box 771747Lakewood, OH 441071-888-369-7323June 22, [redacted] Revdex.comEuclid Avenue, 4th FloorCleveland, OH 44115-2408RE: Ms [redacted] ID# [redacted] Dear [redacted] , Thank you, we did receive your letter earlier this month and your account was turned in to our customer care department for a complete review.We never accept an account for servicing unless a customer gives their approvalSo we were somewhat surprised to read your letter We were glad to hear that you spoke with one of the representatives earlier this weekThe representative explained of your personal situation and has already made the adjustment that the two of you spoke about.She asked us to thank you againShe was happy to have been of assistance.If you should require anything in the future please give your representative a call Sincerely,Client Services

I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to methanks alot for your intervention and help Regards, [redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.It doesn't say what the actual result of this is, I want to make sure I will not owe any money and will not be charged any money in the future I want to stop receiving magazines in my mail Regards, [redacted]

January 15,
***
***
Revdex.com
Euclid Avenue, 4th Floor
Cleveland, OH 44115-
RE: Ms*** ***
ID# ***
Dear *** ***,
Thank you for speaking to one of the service representatives on WednesdayShe has reviewed your conversation with us and has begun the changes that you had spoken about.
We were sorry to hear you had lost your job and hope the changes will help outOnce changes are complete, notification is sentYou may receive that notification before this letter
If you should have any questions please give the service department a call
Sincerely,
Client Services
CC: *** ***

Hallmark Readers’ Service
PO Box
Lakewood, OH
1-888-369-
September 9,
*** ***
Revdex.com
Euclid Avenue, 4th Floor
Cleveland, OH 44115-
RE: *** *** ***
ID* ***
Dear *** ***,
The customer care department has
reviewed your accountTheir records show that one of the representatives had finally had an opportunity to speak with you yesterdayHer report shows that you had been in the hospital and that it was not you that sent the recent letterHowever, she did explain your situation to usShe has made the adjustments that you had discussed and certainly hopes this better fits your current situation
Notification is sent as soon as all adjustments are completeIf you should have any questions, please give us a call
Sincerely,
Client Services
CC: *** ***

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to methanks alot for your intervention and help.
Regards,
*** ***

December 11,
***
***
Revdex.com
Euclid Avenue, 4th Floor
Cleveland, OH 44115-
RE: *** *** ***
ID# ***
Dear *** ***,
The representative who spoke with you yesterday explained of your current financial situationShe has turned in a work order for the adjustment that the two of you spoke aboutYou will receive notification soon (depends on holiday mail)If you should have any questions please give us a call
Sincerely,
Client Services
CC: *** ***

July 9, 2015*** *** Revdex.comEuclid Avenue, 4th FloorCleveland, OH 44115-2408RE: *** *** *** ID* ***Dear *** ***,A representative from customer care has informed us that you had made contact regarding your
account. She explained that you reviewed all, and you will receive notification shortly regarding the changes that were decided on.If you should have any questions please call.Sincerely,Client ServicesCC: *** ***

I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.It doesn't say what the actual result of this is, I want to make sure I will not owe any money and will not be charged any money in the future. I want to stop receiving magazines in my mail
Regards,
*** ***

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Regards, *** ***

October 8,
*** *** Revdex.comEuclid Avenue, 4th FloorCleveland, OH 44115-
RE: *** *** *** ID# ***
Dear *** ***,
Your account was reviewed by the customer care department
and we show that a representative has finally been able to reach youHer notes indicate that a change has been made on your accountProcessing has already begun and you will receive notification
If you should have any questions, please give us a call
Sincerely,
Client Services
CC: *** ***

October 22, 2015*** *** Revdex.comEuclid Avenue, 4th FloorCleveland, OH 44115-2408RE: *** *** *** *** ***Dear *** *** The customer care department has informed us that you had a conversation with one of their
representatives yesterdayTheir notes show that you had made changes and the processing is taking place.Once that process is complete, you will receive notificationIf you should have any questions, please give us a call.Sincerely,Client Services

November 28,
*** *** Revdex.comEuclid Avenue, 4th FloorCleveland, OH 44115-
RE: *** *** *** ID* ***
Dear *** ***,
The representative who spoke with you last week has had us review
your accountShe has turned in her recommendation and has already made the adjustmentNotification was sent.If you have any questions, please give us a call
Sincerely,Client Services
CC: *** ***

November 2,
*** *** Revdex.comEuclid Avenue, 4th FloorCleveland, OH 44115-
RE: *** *** *** *** ***
Dear *** ***,
Thank you for speaking with our representativeWe have reviewed
your account and the changes made on your behalfYou will receive a notification confirming the changesIf you should have questions, please call
Sincerely,
Client Services
CC: *** ***

(The following was copy/paste by Revdex.com staff - ***)***Quality Readers’ ServicePO Box 771747Lakewood, OH 441071-888-369-7323June 22, 2017*** *** Revdex.comEuclid Avenue, 4th FloorCleveland, OH 44115-2408RE: Ms*** *** ID#
***Dear *** ***, Thank you, we did receive your letter earlier this month and your account was turned in to our customer care department for a complete review.We never accept an account for servicing unless a customer gives their approvalSo we were somewhat surprised to read your letter We were glad to hear that you spoke with one of the representatives earlier this weekThe representative explained of your personal situation and has already made the adjustment that the two of you spoke about.She asked us to thank you againShe was happy to have been of assistance.If you should require anything in the future please give your representative a call. Sincerely,Client Services

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