Hamco Glass & Glazing LLC

Initial Business Response /* (1000, 5, 2014/04/08) */
Due to various issues with supplier, shipment of item ordered was incorrect itemReordered times, unable to get correct size of item
Ordered with another company, order ackmowledged and item was shipped but never received
Got busy
with multiple contracts running simultaneous and forgot to follow up on matter
03/31/Customer was refunded in full $via same credit card used for paymentAlso mailed credit card receipt to customer
Initial Consumer Rebuttal /* (2000, 7, 2014/04/09) */
(The consumer indicated he/she ACCEPTED the response from the business.)
received full credit
Thank you