Hamilton Beach Brands, Inc. (Headquarters)

Purchased a H.B. microwave oven on 7/ 21 /13. Last month the interior paint started bubbling and flaking off when used. This appliance was consistently kept clean as possible. There was only a limited warrenty of one year. Yesterday we wanted to try
appliance paint to recoat the surface and discovered a hole had worn through the bottom interior. The last microwave we owned had lasted intact for 5 years without paint flaking off and the metal rusting and disintigrating! So all potential buyers beware
of all H.B. 1.1 cu. ft. 1450W power microwaves.","neg-2

I order an appliance from their website and did not receive a tracking number.
When I inquired about a tracking number I was told "the appliance you ordered is currently on back order and is expected to become available within the next few weeks" and "If you do not wish to wait, we can refund your money and cancel your order. "
I requested an order cancellation and bought another appliance.
Less than 48 hours later I received a followup that the item - which I was told was on back order for weeks - had already shipped! Of course they provided no tracking number and since they lied to me about back ordering I am not going to take their word for it when they say the item has shipped.
They expect me to pay for shipping if I refuse the order because they lied to me.","neg-1