Hamilton Harbor Resorts

I am a recently divorced, year-old male, who moved in to Hamilton Harbor condos on November 17, Was told then that a 30-day notice of vacating was required to get my $deposit backNo problemI gave the on-site manager, Resa, that notice on March 16, 2016, when I paid my final month's rentWas told at that time to give them my new address, which I did, and my deposit would be mailed to me, after the last electric bill came thru ( I paid any amount over $100), which would be held out of deposit checkAfter repeated attempts to find out status of deposit return, and repeated replies of, "working on it" or "I'll take care of it in next few days", I finally went back to condo office on June 29, 2016, where Resa informed me that I had not complied with the correct procedure for my 30-day notice, and would not get deposit backShe then printed me a form which stated that I was supposed to have sent a certified letter to their office stating my intent to vacateI asked her why she didn't tell me that when I gave her verbal notice the first time, or during any of our subsequent conversationsHer reply was "I didn't sign the agreementYou did"When I got home, I looked in the file I had created for Hamilton Harbor and found that I never got that form when I originally rented, or any time after, which, of course, I can't prove This is just the final act of unprofessionalism, lack of communication and integrity that I encountered in the months that I lived thereNot to mention the many maintenance issues that were ignored by local management; and the frequent sight of police car blue lights visiting my neighbors at all hours, for domestic disturbance, drugs, theft, etcThis "resort" is a joke!!!

I am a recently divorced, 60 year-old male, who moved in to Hamilton Harbor condos on November 17, 2015. Was told then that a 30-day notice of vacating was required to get my $500 deposit back. No problem. I gave the on-site manager, Resa, that notice on March 16, 2016, when I paid my final month's rent. Was told at that time to give them my new address, which I did, and my deposit would be mailed to me, after the last electric bill came thru ( I paid any amount over $100), which would be held out of deposit check. After repeated attempts to find out status of deposit return, and repeated replies of, "working on it" or "I'll take care of it in next few days", I finally went back to condo office on June 29, 2016, where Resa informed me that I had not complied with the correct procedure for my 30-day notice, and would not get deposit back. She then printed me a form which stated that I was supposed to have sent a certified letter to their office stating my intent to vacate. I asked her why she didn't tell me that when I gave her verbal notice the first time, or during any of our subsequent conversations. Her reply was "I didn't sign the agreement. You did". When I got home, I looked in the file I had created for Hamilton Harbor and found that I never got that form when I originally rented, or any time after, which, of course, I can't prove.
This is just the final act of unprofessionalism, lack of communication and integrity that I encountered in the 5 months that I lived there. Not to mention the many maintenance issues that were ignored by local management; and the frequent sight of police car blue lights visiting my neighbors at all hours, for domestic disturbance, drugs, theft, etc. This "resort" is a joke!!!