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Hamilton Podiatry Associates

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Hamilton Podiatry Associates Reviews (1)

Review: When first making the appointment at the doctors office I informed them of the insurance type I had. The office confirmed that they accepted my insurance type and I proceeded to make an appointment. Upon arriving at the office and providing them with my insurance card I was informed that my insurance would not cover the doctors visit and I would need to cover the $400 charge out of pocket. I asked them to verify this, being that I had double checked prior to making the appointment. After paying for the entire visit out of pocket, I checked the claims on my insurance and the doctors office had entered a claim for the visit I had paid for. They entered a $400 claim after informing me the insurance would not cover it. I called the insurance company and they informed me that they will cover a portion of the bill and the doctors office will then provide me with an invoice for the remainder. I have contacted the doctors office and they have informed me that because they need to assure themselves that I will pay the deductible I am charged the full amount, and only after the insurance company pays will I receive a refund. Had I not checked my insurance claims, I would not have known they entered a claim. I am still trying to obtain a refund and they continue to tell me that until they get payment from they insurance company they will not refund me. A month has gone by with this back and forth.Desired Settlement: I would like a full refund. Once they receive payment from the insurance company, if the whole amount is not covered, I would like to receive an invoice detailing how much was covered by the insurance company and how much is my balance out of pocket.

Business

Response:

Dear [redacted],

As per our conversation, [redacted] is not a patient in our office. Please let us know if she uses another name as we want to respond appropriately to this complaint.

If any further information is needed please contact me.

Sincerely,

[redacted]

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Description: PODIATRISTS

Address: 930 Fifth Avenue, New York, New York, United States, 10021

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