Hamilton Real Estate

Initial Business Response / [redacted] (1000, 5, 2017/01/23) */ We apologize for any inconvenience this may have caused youWe had a small system bug that caused this to occurWe thought it has been fixed on our end, but the final fix didn't go into production until after this domain was renewed The cause of this was that the domain was linked to another service, but they were not purchased together, which caused an error in our auto-renew tableAlthough it seemed like the service had auto-renew disabled, it was never disabled on the back end tableAgain we apologize for the inconvenience this has caused Our records show that our Customer Success team issued a refund immediately upon receipt of the complainThe auto-renew has been successfully removed from the service as well Our development team has pushed out a fix so this error will no longer occur

Initial Business Response /* (1000, 5, 2017/01/23) */
We apologize for any inconvenience this may have caused youWe had a small system bug that caused this to occurWe thought it has been fixed on our end, but the final fix didn't go into production until after this domain was renewed
The
cause of this was that the domain was linked to another service, but they were not purchased together, which caused an error in our auto-renew tableAlthough it seemed like the service had auto-renew disabled, it was never disabled on the back end tableAgain we apologize for the inconvenience this has caused
Our records show that our Customer Success team issued a refund immediately upon receipt of the complainThe auto-renew has been successfully removed from the service as well
Our development team has pushed out a fix so this error will no longer occur