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Hamman's Bakery

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Hamman's Bakery Reviews (1)

-The employess at this company lack customer service and communication. They will NOT keep you updated on the process. If you try to email or call for an update, they take at least a full day to respond to emails and calls usually dont get returned. Maybe an email saying "I received your call".
-They ALWAYS have system complications so the numbers are NEVER what they should be... so be prepared to be guessing most of the time.
-My interest rate went up while waiting for them to process my loan application? yes. by .25%. We actually had to ask for MULTIPLE extensions because of the lender. (but of course, it wasnt becuase of them... in their view).
-The greatest surprises were come closing.
They sent the packet for signing with 3-4 duplicates yet all pages that were needed were not in the packet. So, they had to resend a new packet for signing. They couldnt do that though, because like always, they had issues with the systems and couldnt print it. So they finally re-sent the following day. There were at LEAST 6 pages in second packet that were not in the initial one. Come the following day, they wouldnt give auth of funding until another page was signed. Why wasn't it signed with the rest of the packet? I initialled it becuase there was no place specified for a signature. Yet another incompetent mistake from the Lender. If you try to confront them about not having everything done in a timely manner, or their lack of communication with you during the process, they will deny it all and do nothing to correct or improve the issue. Even with all the times they messed up at closing, they have YET to apologize for the continuous errors and back and forth that was caused by them. They are ERRORLESS. Terrible co to process your mortgage with. I will not recommend anyone to use this co. If I wasnt already so far in the process with them, I would have used someone else.

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