Hammocks and High Tea Reviews (1)
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Hammocks and High Tea Rating
Description: FOOD & BEVERAGE SERVICES
Address: 60 4th Avenue, Locust Valley, New York, United States, 11560
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Review: I placed an order for a Lattice Dopp Kit Item on 12/**/13. I had known when I purchased the item that it was backordered. However, I was charged for the item and never received it. I sent a follow up email to the contact there on May [redacted] to inquire.The contact responded on May [redacted], "It shows in my paypal records that this order was shipped, but it does not have tracking number. It doesn't even allow me to reship from your records which generally means it was sent. This is very strange. All the same, I am sending another one and apologize again for the mishap."I sent follow up emails to the same person on May [redacted], June [redacted], June [redacted], July [redacted]. All of my subsequent emails asking about when I should expect to receive the item have been ignored.Desired Settlement: I had originally wanted the item sent but at this point am so upset by this company's failure to respond to me that I do not feel good about giving any money to this business. I would like a full refund.