Hampton Inn Olive Branch

The hotel put someone else's room on my credit card, and then charged me twice for that roomI was over charged $twice Product_Or_Service: Hotel Room Account_Number: $

The hotel put someone else's room on my credit card, and then charged me twice for that roomI was over charged $twice
Product_Or_Service: Hotel Room
Account_Number: $

Hotel rooms booked and paid for through my company; hotel charged my personal card and refused to refund
On Aug 25, via ***, three rooms were reserved and paid for for myself and two coworkers for check in Sunday Aug and check out Monday Aug 28, on one of the travelers' personal credit cardUpon check in to the establishment, each of the three travelers submitted a credit card for any incidentals, as is practiceOn August 27, the cost of one night's stay for one room ($86.60) was charged to two of the three credit cards given for incidental costsWhen the hotel was contacted about this issue, on September 7, Jillian J*** agreed that there were two extra charges for $86.60, and assured us that these errant charges would be credited back to the two cardsOne credit was processed the following dayThe second was notWhen Jillian was contacted again on Monday Sept for an inquiry about the second refund, she said the the hotel didn't owe anyoneWe contacted by o