Hance Radiator

Review: Shop was to flush cooling system clean and replace with new antifreeze . Car overheated and my mechanic said coolant system was never flushed clean and may have had new antifreeze put in but system was full of dirt and particles.Caused further repair bills to have done correctly . This business will rip you off . Still dealing with an attorney to try to recover my losses.Desired Settlement: Return of $177.78

Business

Response:

Dear Sir:

I am very sorry to hear you had such a bad experience with our company.

I happen to be out of town at the time you were here, but that does not matter, what does matter is that you were not happy with the job.

I am including a check & sending my applogies, I hppe this will help to repair the damage to our relationship with you.

Yours Truly,

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Regards,