To whom it may concern,
">In regards to the complaint with the Revdex.com; I reached out to the client via phone to apologize and discuss the misunderstandingWhen doing so, I offered him a free service, to try out another great therapist due to his concern that his therapist was no longer doing massage at allOutside of the obligation per our gift cards policy we provide customer with refund
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
Kinnyetta [redacted]
Client was provided a refund on unused spa packages. This is provided to the client outside of the terms and conditions that are within the signed membership agreement. We consider the matter...
To whom it may concern,
">In regards to the complaint with the Revdex.com; I reached out to the client via phone to apologize and discuss the misunderstandingWhen doing so, I offered him a free service, to try out another great therapist due to his concern that his therapist was no longer doing massage at allOutside of the obligation per our gift cards policy we provide customer with refund
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
Kinnyetta [redacted]
Client was provided a refund on unused spa packages. This is provided to the client outside of the terms and conditions that are within the signed membership agreement. We consider the matter...
finalized.