I purchased hot tub chemicals from HotTubStuff in July of The shipment never made it to my homeWhen I called and asked where my shipment was, *** told me that they had been shipped and returned due to an incorrect address, and said that it had been my mistakeI told him that that was impossible because I placed the order on my *** with autofill on ***, and that my correct address would have automatically filled in on their order formHe insisted that he had not made a mistake, and told me that if I wanted them to re-ship that I would have to pay an additional shipping costAdditionally, he told me that if the product was returned to them, that I would still be charged for shippingThen he tried to coerce me into buying a second liter of *** with the caveat that he would nix the additional shipping charge if I ordered a second volumeI didn't, the product was returned, and they charged me shipping for a product I never received***
I purchased hot tub chemicals from HotTubStuff in July of The shipment never made it to my homeWhen I called and asked where my shipment was, *** told me that they had been shipped and returned due to an incorrect address, and said that it had been my mistakeI told him that that was impossible because I placed the order on my *** with autofill on ***, and that my correct address would have automatically filled in on their order formHe insisted that he had not made a mistake, and told me that if I wanted them to re-ship that I would have to pay an additional shipping costAdditionally, he told me that if the product was returned to them, that I would still be charged for shippingThen he tried to coerce me into buying a second liter of *** with the caveat that he would nix the additional shipping charge if I ordered a second volumeI didn't, the product was returned, and they charged me shipping for a product I never received***