Hands of Gold Services, LLC

Initial Business Response / [redacted] (1000, 6, 2015/09/29) */ its not true that Mr [redacted] was calling on this day of 9/2/because I told Ms [redacted] that day in the morning that here is the materials for this job and I have to go to my other job site to get work done and come back late that day I did not leave any tools on Mr [redacted] property at alland then I decide on to post an add on [redacted] to have some siding crew to come and help me to get the job start the first call I had was from Mr [redacted] and he told me that I can help you with that project but when Mr [redacted] and another person don't know what his name is show up on the job site at around 4PM I told him I will be there around Pm and I told [redacted] there is no tools at all at the job site and I told him to look around the house and till me what you thinking to charge me on replacing the bad spots only like we discus me and the homeownersso you can start the next daybut for some reason Mr [redacted] took my tow guys that I sent to his house to work on and have them work directly for him cause its cheaper for him than to have a contractor to do the job exterior painting and siding repairi told MR [redacted] that I am going to refund him his money as soon I have the money Initial Consumer Rebuttal / [redacted] (3000, 8, 2015/10/05) */ (The consumer indicated he/she DID NOT accept the response from the business.) He took our money on Friday, promising to start work immediately next say Saturday with his own crewHe now admits that he dredged up last minute temp workers from [redacted] In any case, all that is irrelevant to us, we cannot consider this settled until he returns our moneyAnd that hasn't happened as he himself said in the last sentence

I have all the materials on the job site and the deck being done stairsteps being done handrailing 99% done and he owe $and my three extension ladder foot aluminum extension ladder and foot aluminum extension ladder as well and my [redacted] stands and one table left in his backyard he would not give it back to me

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and please act appropriatelly communicate with the Handsof Gold Services LLC.Sencerely,
*** ***

I did fixed the leak on the roof and *** *** was satisfiedI don't remember how much but I did gave him also discount on the inconvenience

The project is 100% completed and the customer 100% satisfied If you have any questions please call me at ###-###-#### thank you very much for your concern and have a great day

I am going to finish the basement

I have all the materials on the job site and the deck being done stairsteps being done handrailing 99% done and he owe $500 and my three extension ladder 2 24 foot aluminum extension ladder and 1 32 foot aluminum extension ladder as well and my 2 [redacted] stands and one table left in...

his backyard he would not give it back to me.

Initial Business Response /* (1000, 6, 2015/09/29) */
its not true that Mr [redacted] was calling on this day of 9/2/2015 because I told Ms [redacted] that day in the morning that here is the materials for this job and I have to go to my other job site to get work done and come back late that day I did not...

leave any tools on Mr [redacted] property at all. and then I decide on to post an add on [redacted] to have some siding crew to come and help me to get the job start the first call I had was from Mr [redacted] and he told me that I can help you with that project but when Mr [redacted] and another person don't know what his name is show up on the job site at around 4PM I told him I will be there around 6 Pm and I told [redacted] there is no tools at all at the job site and I told him to look around the house and till me what you thinking to charge me on replacing the bad spots only like we discus me and the homeowners. so you can start the next day. but for some reason Mr [redacted] took my tow guys that I sent to his house to work on and have them work directly for him cause its cheaper for him than to have a contractor to do the job exterior painting and siding repair. I told MR [redacted] that I am going to refund him his money as soon I have the money.
Initial Consumer Rebuttal /* (3000, 8, 2015/10/05) */
(The consumer indicated he/she DID NOT accept the response from the business.)
He took our money on Friday, promising to start work immediately next say Saturday with his own crew. He now admits that he dredged up last minute temp workers from [redacted]. In any case, all that is irrelevant to us, we cannot consider this settled until he returns our money. And that hasn't happened as he himself said in the last sentence.