Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concern I am rejecting the company's response as being disingenuous with respect to the cost of the work, alleged service performed by his employees, and the alleged conversation between me and Mr [redacted] Firstly, we had a verbal agreement to put a cap on the chimney by way of cement for $(plus materials) because Mr [redacted] observed that there was no flue liner on 10/08/In addition, I showed him a neighbor's chimney cemented cap with no liner and told him that I wanted the finished job to look similarIn turn, Mr [redacted] responded, not a problem but I will have to pay $each for two guys (one to hold the ladder and the other to climb the ladder) because of his insurance requirement for this type of job due to safety concernsWhen Mr [redacted] sent an email on 10/10/to inform me that he purchased the chimney cap and to make him aware of a good time to do the chimney, again he knew that there was no liner based on his inspection of the chimney on 10/08/from the streetLastly, regarding the other above mentioned reasons for rejecting the company's response, the email conversations provided to you between Mr [redacted] and I do not support his defense for keeping money that was not earned because Mr [redacted] did not mention said defense during those email conversationsInstead, he apologized on two occasions for the delay to the agreed upon service on 11/03/and 11/07/respectively Regards, [redacted] I am rejecting the company's response as being disingenuous with respect to the cost of the work, alleged service performed by his employees, and the alleged conversation between me and Mr [redacted] Firstly, we had a verbal agreement to put a cap on the chimney by way of cement for $(plus materials) because Mr [redacted] observed that there was no flue liner on 10/08/In addition, I showed him a neighbor's chimney cemented cap with no liner and told him that I wanted the finished job to look similarIn turn, Mr [redacted] responded, not a problem but I will have to pay $each for two guys (one to hold the ladder and the other to climb the ladder) because of his insurance requirement for this type of job due to safety concernsWhen Mr [redacted] sent an email on 10/10/to inform me that he purchased the chimney cap and to make him aware of a good time to do the chimney, again he knew that there was no liner based on his inspection of the chimney on 10/08/from the streetLastly, regarding the other above mentioned reasons for rejecting the company's response, the email conversations provided to you between Mr [redacted] and I do not support his defense for keeping money that was not earned because Mr [redacted] did not mention said defense during those email conversationsInstead, he apologized on two occasions for the delay to the agreed upon service on 11/03/and 11/07/respectively
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below See my detailed response to your response, which clearly characterized the charge of $as indicated by you in person on 10/08/Again, Mr [redacted] , you told me on the same day that I had to pay $per worker (for the services of one holding the ladder and the other climbing the ladder to cement the chimney cap and to repair the aluminum fascia) because of a safety concernI gave one of your employees a partial payment of $(per your phone request on 10/10/15) in good faith that your guys would return and complete the job because the ladder was the wrong sizeThis information should not come as any surprise to you because it was delineated in an email dated 11/02/To which you responded, "Let's take care of this this weekend sirSorry for delay" on 11/03/You didn't dispute it then, so I am perplex as to why you would dispute it now (please refer to the email attachment to my initial response to your response)In closing, I am confused that the Revdex.com would invite you to join because you sent a different email to me on 12/23/15, which indicated that you were Revdex.com accreditedPlease advise, if you want me to disclose that email in the interest of transparency to the Revdex.comI pray that this will satisfy your inquiry Regards, [redacted]
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concern I am rejecting the company's response as being disingenuous with respect to the cost of the work, alleged service performed by his employees, and the alleged conversation between me and Mr [redacted] Firstly, we had a verbal agreement to put a cap on the chimney by way of cement for $(plus materials) because Mr [redacted] observed that there was no flue liner on 10/08/In addition, I showed him a neighbor's chimney cemented cap with no liner and told him that I wanted the finished job to look similarIn turn, Mr [redacted] responded, not a problem but I will have to pay $each for two guys (one to hold the ladder and the other to climb the ladder) because of his insurance requirement for this type of job due to safety concernsWhen Mr [redacted] sent an email on 10/10/to inform me that he purchased the chimney cap and to make him aware of a good time to do the chimney, again he knew that there was no liner based on his inspection of the chimney on 10/08/from the streetLastly, regarding the other above mentioned reasons for rejecting the company's response, the email conversations provided to you between Mr [redacted] and I do not support his defense for keeping money that was not earned because Mr [redacted] did not mention said defense during those email conversationsInstead, he apologized on two occasions for the delay to the agreed upon service on 11/03/and 11/07/respectively Regards, [redacted] I am rejecting the company's response as being disingenuous with respect to the cost of the work, alleged service performed by his employees, and the alleged conversation between me and Mr [redacted] Firstly, we had a verbal agreement to put a cap on the chimney by way of cement for $(plus materials) because Mr [redacted] observed that there was no flue liner on 10/08/In addition, I showed him a neighbor's chimney cemented cap with no liner and told him that I wanted the finished job to look similarIn turn, Mr [redacted] responded, not a problem but I will have to pay $each for two guys (one to hold the ladder and the other to climb the ladder) because of his insurance requirement for this type of job due to safety concernsWhen Mr [redacted] sent an email on 10/10/to inform me that he purchased the chimney cap and to make him aware of a good time to do the chimney, again he knew that there was no liner based on his inspection of the chimney on 10/08/from the streetLastly, regarding the other above mentioned reasons for rejecting the company's response, the email conversations provided to you between Mr [redacted] and I do not support his defense for keeping money that was not earned because Mr [redacted] did not mention said defense during those email conversationsInstead, he apologized on two occasions for the delay to the agreed upon service on 11/03/and 11/07/respectively
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below See my detailed response to your response, which clearly characterized the charge of $as indicated by you in person on 10/08/Again, Mr [redacted] , you told me on the same day that I had to pay $per worker (for the services of one holding the ladder and the other climbing the ladder to cement the chimney cap and to repair the aluminum fascia) because of a safety concernI gave one of your employees a partial payment of $(per your phone request on 10/10/15) in good faith that your guys would return and complete the job because the ladder was the wrong sizeThis information should not come as any surprise to you because it was delineated in an email dated 11/02/To which you responded, "Let's take care of this this weekend sirSorry for delay" on 11/03/You didn't dispute it then, so I am perplex as to why you would dispute it now (please refer to the email attachment to my initial response to your response)In closing, I am confused that the Revdex.com would invite you to join because you sent a different email to me on 12/23/15, which indicated that you were Revdex.com accreditedPlease advise, if you want me to disclose that email in the interest of transparency to the Revdex.comI pray that this will satisfy your inquiry Regards, [redacted]