Hanh Huynh Autobody Shop

Fr: Hanh Huynh Auto Body Shop To: Revdex.com- MN& ND Dear Mrs ***, In regarding to the complaint ID of *** on 8/12/involving selling practices At first, when the customer traded in his BMW LI car for the Toyota Camry from the shop, he was being told that it would be sold "as is"
condition, and he agreed with the terms and conditions to get the Toyota Camry without warranties after done deal with the transactionSecondly, he used the Toyota Camry for month and then came back to complain about the AC didn't workWe already noticed that he changed the new system of MPplayer in the car so who knows what he did to mess up with the electrical wires and resulted the air conditioning was down. At Third, this business is all about autobody, named as Hanh Huynh Autobody ShopWhen he brought the Camry back, the mechanic that We introduced to him was from the different business of *** *** ***We are totally different operating businesses that share the same working garage. Therefore, We didn't know anything about how much he paid to fix his car AC problems to a different business, and Hanh Huynh Autobody shop didn't collect his payment at allFourth, when he came back to trade in Again the Toyota Camry for the Lexus RX 300, We still told him it's would be sold "as is" without any warrantees againHe agreed with that and took the Lexus. Fifth, when the Lexus was died, The owner of Hanh Huynh Autobody Shop spoke with him and asked him to bring the car back to the shop so the mechanic ( who's from another business that is sharing the same garage) could help to fix it with reasonable pricesWe didn't know what was wrong with the car engines since We are only working professionally to fix the body of the carSince then, he has not brought the Lexus back and posted the complaints about the business on Revdex.com. So far, Hanh Huynh Autobody business has been operating for more than years with good customer services without any public complaintsAlso, When selling these used cars, We told clearly up front to the customers that is sold with "as is conditions", and there is no warrantee at all after done with the transactionThe Customers who buy the used car from shop, must be well- understanding the terms and conditions and the deals prior to accept and agree to do business with ShopAnd one more thing that Hanh Huynh Auto Body Shop does not fix or repair any car's mechanical issuesHanh Huynh Autobody Shop is specially in fixing the cars' body onlyThere is another different car repair business - *** *** ***, is sharing the same working garage with this shopHanh Huynh autobody shop isn't associated with the *** *** *** ShopWe already asked the customer could bring the Lexus car back but he still hasn't come back to the shop until todayHanh Huynh Autobody shop is representing the truthful business, and we always offer the best customer service experience. Please feel free to contact us at any time for further following up about the caseThank you for your consideration! Sincerely, Hanh Huynh, shop's owner ** *** *** ** St Paul, MN *** *** *** ( direct cell) ***