Hanna Law Firm, P.C.

Revdex.com:After submitting the complaint, I was contacted by Jose L***, Director of Human Resources at Western BeefJose was extremely professional, educated, and knowledgeableI explained him the situation and he immediately took the appropriate measures to correct the mistake made by the lower level employeesMrL [redacted] resolved the issue and Western Beef-Rosedale, Bronx branch took back the expired formula they had originally sold to me Sincerely, [redacted]

Western Beef Compliance Administrator Kathy R*** is in received of *** *** complaintPrior receiving this complaint MsR*** reply to and e-mail sent to our office by *** *** in which she also asked for a day of donation, Miss R***'s e-mail was to ask *** *** to specify what was
exactly that she is asking for being that " A DAY OF DONATION" is not a familiar term to our company*** *** never respond or follow Western Beef's donation request procedure as she was asked toAt this time Western Beef's answer is the same*** *** needs to follow procedure in order to request any type of donations and also needs to specify what is that she is asking forWe appreciate her being a loyal customer, but unfortunately cannot help her if we do not know what she needs from Western BeefAs per the harassment accusations, the store manager Manuel has been interviewed and he does not recall the incident o r promising any customer anythingManuel is well aware of Donation requests procedure and that all decisions are handling by Western Beef's Main Headquarters

We very sorry to hear about your disappointment and therefore your decision, however there is a protocol in place and we are not able to change, if you are still interested please feel free to log into our web site at *** and submit your requestThis will be our last communication

Revdex.com:After submitting the complaint, I was contacted by Jose L[redacted], Director of Human Resources at Western Beef. Jose was extremely professional, educated, and knowledgeable. I explained him the situation and he immediately took the appropriate measures to correct the mistake made...

by the lower level employees. Mr. L[redacted] resolved the issue and Western Beef-Rosedale, Bronx branch took back the expired formula they had originally sold to me.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 
 
Manual loses creditability and R[redacted] losses creditability.  I was promise by the western beef manager I would receive a day of donation. $2000.00 worth of items at no charge as I stated to a Kathy R[redacted] on an recent email.  Emanuel did harass me and my family.  I believe they are siding with one another.   
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 
 I don't appreciate being ignored, I believe your business is corrupted and as a curdousty, there should be a signifant gift card involve.  I should receive a serious gift card on my next purchase.  
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by Western Beef, Inc. regarding complaint ID [redacted]. I am still waiting to hear a response in regards to my initial complaint, and it is close to a month. Please have Western Beef Inc. contact me as soon as possible.Thank...

you.Sincerely,[redacted]