Hansen's Furniture

Initial Business Response /* (1000, 10, 2015/10/02) */
I apologize for any confusion on this, but the customer received her furniture on August 15thThis should settle this claimThank you!

Initial Business Response /* (1000, 10, 2015/10/02) */
I apologize for the dissatisfaction in the furnitureWe have attempted to repair the complaint that the customer hasThere truly was no defect in the furnitureTherefore, the manufacturer was not going to take care of it***'s
decided to replace the back cushions on their own to satisfy the customerWhen the customer was contacted, to let her know that we would be replacing the cushions, she refused them and said that she would be contacting her lawyer***'s has attempted to take care of the customer and the customer refused service