Hapari

This customer has been refunded for all items that she returned to usThere has been no communication from the customer since March 29th Customer kept of the items that were shipped to her We even refunded her $for an item that the customer said was returned to us, but we did not receive - to be sure to mitigate the situation Customer ordered a total of $for product, and we refunded $219.16.We ship 10's of 1,of online orders every year, and never have a complaint from customers Our customer service team always goes above and beyond to make sure that we have satisfied customers As you can see from our history, a complaint like this never happens, and is an isolated case We could have probably shipped product to her for free, and she would have complained.Please let me know if you need any more information on this matterThanks,John C***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

Customer was refunded on July 26th, for her returned items Customer only contacted our customer service team one time (July 26th), and never provided a tracking number, or had prior contact with our team We refunded the returned items when we received them, as we do with all online internet orders

Customer was refunded on July 26th, for her returned items.  Customer only contacted our customer service team one time (July 26th), and never provided a tracking number, or had prior contact with our team.  We refunded the returned items when we received them, as we do with all online...

internet orders.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

This customer has been refunded for all items that she returned to us. There has been no communication from the customer since March 29th.  Customer kept 2 of the 10 items that were shipped to her.  We even refunded her $36 for an item that the customer said was returned to us, but we did...

not receive - to be sure to mitigate the situation.  Customer ordered a total of $235.92 for product, and we refunded $219.16.We ship 10's of 1,000 of online orders every year, and never have a complaint from customers.  Our customer service team always goes above and beyond to make sure that we have satisfied customers.  As you can see from our history, a complaint like this never happens, and is an isolated case.  We could have probably shipped product to her for free, and she would have complained.Please let me know if you need any more information on this matter. Thanks,John C[redacted]