Happy Eye Care Center

I am rejecting this response because: I tried to use my *** *** card and I was told it would be cheaper to use my health insurance card. The Doctor told me plainly they would be considered out of network for *** ***, that I would have to pay upfront and then be reimbursed.Now she is stating that they are in network which if that is the case they should have filed my exam on the *** *** card becuase again my co pay is They chose to miss lead me and used the card that would be to their benefitcharging me $

If I am reading her response correctly she is stating that I would have been charged an in network fee again which is $I have NO copays on my *** ***
insuranceSo again I was billed for a service that I would have paid nothing for if filed on the *** *** card which is the first card I gave themShe asked me if I had a different insurance so I showed her my health insurance card which she stated it would be cheaper for me to useWhich is a lie she basically took $from me for a service that should have costed me nothingThe fact that she is stating that they would be in network through *** is because when I went up there to question her she told me they were out of network and I would have to pay up front and then be reimbursed by my insurance coObviously she isnt telling someone the truth! If I cant get this resolved through the Revdex.com maybe I should get the news station to go up there and she can explain to them!

We certainly understand your frustration - nobody likes to feel like they paid for something unnecessarilyAlthough we do our best to ensure that every patient understands his or her insurance coverage prior to the start of any eye exam by reviewing the list of charges with each patient - we're
deeply sorry that you feel that you were misled
As a patient, it's really important to see a medical provider who is in-networkAlthough technically Happy Eye Care Center is defined as out-of-network by *** *** *** (aka *** ***), because we are contracted with *** Vision Center to provide eye exams and *** Vision Center accepts *** ***, we effectively also accept *** *** for eye examsSo, if you're a patient covered by *** *** and you come to Happy Eye Care Center for an eye exam, you would receive in-network coverage for your office visit
Health insurance can be complex and it can be really frustrating to understand what is covered and what costs that we, as patients, are responsible forIt's a common misconception, for instance, that a $deductible implies no cost for servicesThe deductible actually refers to the amount a patient has to pay out-of-pocket for covered healthcare services before the insurance plan starts to payAlthough a health plan may incorporate a $deductible, patients are often responsible for copayments for covered services
We strive to provide an exceptional patient experience and we really appreciate your continued supportPlease feel free to give us a call at *** if you would like to discuss the specifics of your bill or if you have other questions or concerns