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Hardball NY

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Hardball NY Reviews (2)

Revdex.com:
At this time, I have not been contacted by Hardball NY regarding complaint ID***
Sincerely,
*** ***

Review: Here is a brief summary of the problem:

In May of 2013, we paid $1085 for a Summer baseball league at Hardball, NY for my son [redacted] and $201.70 for a Hardball uniform.

- I never received the uniform because it was given to another boy on the team. Mind you, we weren't even notified by Hardball that they were doing this and we never received a refund for the uniform.

- My son did not play a single game because he had broken his leg before the season started.

- He had attended two practices before breaking his leg.

- To make up the $1286.70 we spent, [redacted], the [redacted], suggested we put the money towards two private lesson package consisting of a total of 24 lessons with [redacted] (their private trainer) at that time. I

told [redacted] I was interested in one package and would like to see how my son did before agreeing to the second package.

- My son attended only three lessons with [redacted] and we had to reschedule those lessons several times to meet Hardball's schedule even though we had previously agreed to a specific time.

- Following those three lessons, Hardball informed me that [redacted] would no longer be working at Hardball and at that point my son decided he no longer wanted to take lessons from any other trainer.

In summary, we spent $1286.70 on two "practices" and three lessons.

We informed Hardball, NY that we would like a refund of our money - taking into account the three lessons my son received. After a month and several emails to [redacted] with no reply, we finally heard from [redacted].

He said our refund would be $528. I did not feel that was a fair offer. On February **, 2014 [redacted] asked me for a breakdown of exactly what my son had received. I immediately sent a summary similar to this one. It is now April [redacted], 2014 and I still have not received a reply from him. I've since sent repeated emails to [redacted] and none of them have been responded to.Desired Settlement: I would like a refund that is fair and equitable based on the $1,286 I spent and 3 lessons I received.

Consumer

Response:

At this time, I have not been contacted by Hardball NY regarding complaint ID[redacted].

Sincerely,

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Address: 102 Fairview Park Dirve, Elmsford, New York, United States, 10523

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