This is by far the worst experience I have ever had with a funeral home My grandfather died and this organization handled his passing with absolutely no respectAll they wanted was to get it over with and get moneyThey overcharged by creating made up expenses (grossly taking advantage of my grieving grandmother)They made him up to look nothing like himself at the open casketThey were opening desks in drawers in private rooms of the church, just snooping aroundThey wouldn't let us bury my grandfather the same morning of the funeral even though they charged us for overtimeWhen the burial actually came, they told us we didn't have a vault when we didAnd when we went to open the vault, it had mud and water in it, they hadn't even sealed it The day of the burial, they were still digging the hole with the back hoe when we came for the serviceThenThey LEFT IT THERE while we were burying my grandfather In the muddy vault It was heart wrenching seeing how they disrespected his body, he deserved better than thatAnd my poor grandmother had to watch him be treated that wayAbsolutely terrible
This is by far the worst experience I have ever had with a funeral home My grandfather died and this organization handled his passing with absolutely no respectAll they wanted was to get it over with and get moneyThey overcharged by creating made up expenses (grossly taking advantage of my grieving grandmother)They made him up to look nothing like himself at the open casketThey were opening desks in drawers in private rooms of the church, just snooping aroundThey wouldn't let us bury my grandfather the same morning of the funeral even though they charged us for overtimeWhen the burial actually came, they told us we didn't have a vault when we didAnd when we went to open the vault, it had mud and water in it, they hadn't even sealed it The day of the burial, they were still digging the hole with the back hoe when we came for the serviceThenThey LEFT IT THERE while we were burying my grandfather In the muddy vault It was heart wrenching seeing how they disrespected his body, he deserved better than thatAnd my poor grandmother had to watch him be treated that wayAbsolutely terrible