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HARDSCAPING BY T.J.

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HARDSCAPING BY T.J. Reviews (1)

I am responding to your letter dated 6/5/17, ID #*** - *** ***First of all, thank you for allowing me to express my side of the storyI will do my best to explain in detail my business relationship with *** ***'s daughter, *** ***, is the person who first contacted me
about water issues at her mom's home, while visiting our home*** has been friends with my girlfriend for years*** was impressed with the work I had done on our home and asked me if I could help with some water issues her mom was having at her homeFor the record, *** *** resides with her mom at *** ***I went to ***'s home in early February, and met with ***We first did an outside inspection from chimney to foundationEverything looked in sound condition*** expressed concern about the neighbor's property sloping toward her mom's houseI personally did not see it as a potential problem, but offered a French drain to be put in in the SpringWe then went inside to look at the foundationI did not see any signs of the foundation being wetI did find morter between block deteriorating and I offered to grind it out, repoint and coat with Dry-LockThere was a ceiling tile missing from under the 1st floor bathroomI discovered that the drain pipe from the tub was leakingThe copper piping was oldI suggested that we apply plumbers putty to buy them time until they could get a plumber to fix itAt that point, *** stated that remodeling the upstairs bathroom was the next order of businessI fixed the foundation, replaced sheet rock that *** asked me to do*** and *** told me that they like what I had done and asked that I do sheetrock on more walls and build a pedestal for the washer and dryerThis work was done per their request*** was very thankful and appreciativeWhile doing this work, I had established a nice working relationship with *** and she told me numerous times that she like how I workedBecause she is a very special person in my girlfriend's life, I truly appreciated her input and respected what she had to say*** then asked me if I had time to work on her bathroomI told her I could do a lot of the work, but that I would need assistance from others to handle the plumbing and electrical workI am a stone mason by trade*** and *** knew thatI told them that I personally knew guys that could do the work for very reasonable ratesThey understoodI once again explained that I am a stone mason and felt that with the outside help with the other projects, we could get the job doneIn order to save *** money, we sat and spoke about how the project would go forwardI told both *** and *** that I would charge her $25/per hour for my labor*** would purchase all the product needed to complete the bathroom, i.etile, fixtures, hardware, sink and floor tile, etc*** would pick up all the necessary materials, and *** would be billed weekly and was provided a daily log of hours worked and jobs performed*** met *** and I at ***'s the following Sunday to help assist her in picking out the tile, shower fixtures, etc*** became extremely frustrated when deciding what to get, but ultimately decided after about an hourShe chose the tile for the shower walls and floor, etcWe went to check out, and *** did not have enough money*** paid for the materials*** mentioned that it was her job to pick stuff out and her mom's (***) to pay for it*** did write *** a check the following weekI started by removing the old tub and tile, it was discovered that the floor had rottedSo after speaking with ***, I replaced the floor joist and installed a new subfloorUpon arriving at the house a few days later, I found *** sitting at the kitchen table shaking her head in frustrationI asked her if everything was okayShe handed me an invoice from *** *** had returned the shower head and sprayer that she had purchased with me at ***'s (cost $400) and purchased another set for $1,She was upsetNot with me, but with the fact that she was more than happy with the original hardwareI didn't understand why the change, and felt for ***From that point on, I communicated every step of the process with herWhat I was doing, what needed to be doneShe thanked me over and overWe had no problem communicatingI would stress to her that I needed *** to pick up the materials needed, such as light fixtures, floor tile, shower door, track for barn door to keep the project movingIt was impossible for me to schedule the plumber, and/or electrician if the materials needed were not there*** agreedI have to note, that when I would arrive in the morning and the supplies I needed were not there, *** would have me work on other things she wanted doneThings like, putting a grill together, sump pumping the cover of her swimming pool, repairing her front step steel hand railingI also would clean up dog pee and poop and let the dogs in and out during the day so they wouldn't have accidentsI would attempt to keep the project moving, and would text *** and explain that I needed to get the plumber there to fix the plumbing before I could put in the new sink or hook up the showerI would schedule the plumber as *** would tell her mother that everything was taking too longI would receive a text from *** at 11:p.mcancellingI was trying my best to keep the project moving, but I couldn't put in the floor or sink cabinet until I had the floor tile as *** wanted the tile done before the sink and cabinet were put inShe also decided that the new toilet that I had installed had to be taken out as she wanted the tile to go under itI explained that I could do that, but that the plumber would have to come back and extend the plumbing to accommodate the tileSadly, I began to witness the verbal abuse *** would use towards her momShe did not want me talking to her mom about the project and said that any communication from this point had to go through herI would come to the house and see the sadness on ***'s face, and she would convey how upset she wasOn one very sad day, she told me "this is why I wish I were dead." She showed me a note taped to the washer and dryer indicating how the washer and dryer were to be used*** was humiliated that she was being told how to use her own appliances in her own homeI was still not getting the materials I needed to keep the project moving, and now *** would text me and instruct me to stop what I was doing because she wanted something done a different wayAt first, *** was going to remove the wallpaper in the bathroom and asked me to patch and paint the wallsAfter a month of asking her if she was going to do that, she told me to "just rip the *** out and replace them." Most of this erratic behavior and changes would occur on Thursday and Friday mornings*** would be in her robe when I arrived and would leave the house and go across the street to the neighbors house and sit in her carShe would come back to the house reaking of *** and would stand on the deck in the backyard and would talk on the phone screaming profanitiesShe would then come in the house and start snapping at me to make changesBut I was unable to do so, as I still did not have the materials I needed to complete the jobOn Friday, May 12, 2017, *** returned from her morning trip to the car, and left her bag of *** on the kitchen table*** was not homeI felt very uncomfortableAfter 2+hours of smelling it throughout the house, I had to leaveI was extremely uncomfortable and *** knew itOn Monday, May 15, 2017, I arrived at the houseI was working on the barn door in the garage, and as I entered the house, *** was sitting at the kitchen table and *** was folding laundry*** then began yelling at me because the plumber had been to the house on Saturday and she did not want him thereI explained that *** knew that he was coming so that they heating vent in the bathroom, where the vanity was to be installed needed to be corrected*** and *** understood the venting problem*** then turned to her mom and began verbally abusing herTold *** that she knows nothing about plumbing, and that she (***) needed to not speak with anyone and that she (***) was the only one that would be making decisionsIt went on for quite awhile, and I could no longer stand there and watch this woman attack her momI then told them, I am going to goI can't listen to this any longer, I packed up my things and I left*** and I texted back and forth throughout the morningI explained that I would be back to complete the job, but that I could not be there if she was there (***)Later that day, I received a text message from *** stating that my services would no longer be neededAs I could not believe what had just occurred, I felt it necessary to let things alone for a couple daysOn Sunday, I called *** and when she answered the phone, she said "I don't have anything to say to you" and hung upI want you to know that on that Monday when all this happened, *** reached out to ***, and when *** would not get involved, she began to say nasty things as well as text her how horrible of a job I did, and how the work they both loved and sent pictures to *** was now shoddy work*** told me that throughout the project, she spoke to *** times and she couldn't have been happier with the shower and her only concern was how long it was taking, but understood it wasn't TJ's faultIn conclusion, I am not sure where $is coming fromTo date, I have not been paid the $for labor and materials I purchased the week I was let go, and the total amount that *** paid me, minus the above, is $Please let me know if there is any additional information that you needI take pride in the work that I do, and I have never been put in a more uncomfortable situationI believe there is elder abuse, but sadly I feel that it comes from within the homeRespectfully, TJ Newkirk P.SIf you need any information from ***, please let me know and I can forward her phone #Also, for your records, the name and address noted on this complaint for *** *** is correctThe home phone # is her daughter, ***'s cell phone # and ***'s email address

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Address: 36 Jarvis Rd S, Ravena, New York, United States, 12143-2435

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