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Hardwood Restoration Services Reviews (3)

Thresholds in Doorways – Installed & Completed.

Horrible experience across the board. DO NOT WORK WITH THIS COMPANY. I have been part of several house remodels in Pittsburgh and he is the worst contractor I have ever worked with. Tom and his 1 man crew left less than half way through the job. The work they did was not acceptable. The floors they worked on are gouged and scratched. Tom never picked up my call or returned a call after leaving the job. Left us hanging looking for new contractors on a full house remodel. Very very unprofessional. You cannot trust this guy or the people he works with. Even if you could his work so far below standard you wouldn't want him or his crew in your house. Might be the worst hardwood guy in the entire Pittsburgh area. Listen to all of the negative reviews, they are there for a reason.

Review: In January of 2015 we hired Hardwood Restorations Services to refinish our hardwood floors. Nearing the completion of the job, Tom, the owner, let me know that he would have to come back the next week to finish the two transitions, one into the kitchen and one into the upstairs bathroom. They were too large of a drop off so the transitions had to be made; they weren't standard. He said it would take about a week for him to come back. I wasn't worried about it, so I paid him the full amount. He left 4 large box fans and poles with clamps that he used to seal off the rooms with plastic so I didn't even think of the possibility of him not returning. However, Tom never returned. I called him several times to no avail. After a threat with the Revdex.com about 4-5 months after the services I got a phonecall back saying he would stop the next day during lunch to take measurements (I thought he did that in January?) We were leaving for vacation, so that less than 24 hour notice thing didn't work for us. He said he'd call the following Monday. He did not. I called him several times with no response. I've left countless voicemails. My son and guests are tripping over the transitions now and it's a safety hazard as well as a service we already paid for. He was supposed to come finish this job in January or the beginning of February at the latest. It has been 8 months! I'm sick of calling him every week.Desired Settlement: I want him to come finish the two transitions AS SOON AS POSSIBLE since he was supposed to come back 8 months ago to do it.

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Thresholds in Doorways – Installed & Completed.

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Description: FLOOR LAYING, REFINISHING & RESURFACING

Address: 981 B Walnut St, Pittsburgh, Pennsylvania, United States, 15234

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