Thank you for contacting my office regarding the tenant complaint Unfortunately, working with the Revdex.com on a Landlord/Tenant dispute is not our procedures I am not a member of the Revdex.com and the fact that you threaten to publicly post incorrect information against a company is just another reason why I would not chose to become a member We have over 3,customers leasing from us annually and have less than 1% dispute our policies and procedures We have, as required by the City of Bloomington, an inspection at the time a tenant moves in and again at the time a tenant moves outAny maintenance items reported were promptly repaired and it is not uncommon for an apartment to need maintenanceAny change in condition, including cleaning, is documented and charged to the tenant The cleaning expenses can be higher than due to the demand during student rental turnover in a college town; we charge tenants exactly what we are billed and do not add administrative fees like most other companiesCarpet cleaning is listed in the lease agreement Any further dispute by the consumer can be debated in small claims court [redacted] REALTOR, Broker/Owner ABR, CRB, CRS, e-Pro, GRI Choice Realty & Management South Walnut Street Bloomington, IN OFC (812) 331- FAX (812) 331- www.CallChoiceRealty.com www.Facebook.com/LoriToddAbram Two Decades of Dedicated Service
The complaint is not accurate and the accusations made are completely false. Ms*** was paid an insurance claim for the roof damage which occurred in July Rather than replacing the back half of the roof as recommended by the insurance
adjuster, the owner only approved a repair, not an actual replacement. The repair bid was $4800, which included work to the roof, soffits and gutters from the fallen tree damage, was paid in full to Contractor Troy ***He made the repairs exactly as the bid described and we checked the job upon completion before final payment At that time, the repair was satisfactory
Choice Realty & Management did NOT retain any funds! The accounting reports provided to Ms*** show funds of $4,received from Ms*** and paid Troy ***, in installments to ensure completed work (labor and materials), for a total amount of $as he bid statedThat accusation is nothing more than a lie
It is unfortunate that only two years later, the roof had an active leak last month but with the excessive amount of rain we have received this year in Bloomington, it is not unrealistic to have a roof leak with an old roof having had repairs. Upon learning of the new leak, our maintenance department immediately dispatched roofing contractors to check the leak so the leak has not been ongoing for some time as described in the complaint. At the time of the inspection, it was not determined the leak was coming from the repaired area.
There was no warranty with the roof repair as that is not at all common practice, especially for over two years There is no state license law for general contractorsWe do make sure our contractors are insured and have a good history of work, both of which Troy *** qualified He has built homes for 25+ years and has done a lot of jobs, including roofs, for us with no problems so he was most definitely qualified and skilled to do this job Troy did get a from Choice Realty & Management for this and other work performed in 2013. Choice Realty & Management tax information is not available to the complainant so she would have no knowledge of the issuance of which again is a lie and proves this complaint is not truthful
Ms*** was not the actual one who visited the house in July Her husband, who is not an owner of record or my client, is the one who visited the house so that, too, is an inaccurate statement by the complainant. At the time of the roof damage in 2013, the Ms*** instructed me to do the repair only, not the replacement as the insurance adjuster recorded, so they could save money until they are able to replace the entire roof. The roof is beyond its life span as it is approximately years old and could be leaking from numerous areas
Respectfully,
Lori *** ***, ABR, CRS, GRI
REALTOR, Broker/Owner
Choice Realty & Management
South Walnut Street
Bloomington, IN
O (812) 331-x ***
F (812) 331-
Thank you for contacting my office
regarding the tenant complaint. Unfortunately, working with the Revdex.com on a
Landlord/Tenant dispute is not our procedures.
I am not a member of the...
Revdex.com and
the fact that you threaten to publicly post incorrect information against a
company is just another reason why I would not chose to become a member.
We have over 3,000 customers leasing from us annually and have less than
1% dispute our policies and procedures.
We have, as required by the City
of Bloomington, an inspection at the time a tenant moves in and again at the
time a tenant moves out. Any maintenance items reported were promptly repaired
and it is not uncommon for an apartment to need maintenance. Any change in
condition, including cleaning, is documented and charged to the tenant.
The cleaning expenses can be higher than normal due to the demand during
student rental turnover in a college town; we charge tenants exactly what we
are billed and do not add administrative fees like most other companies. Carpet
cleaning is listed in the lease agreement.
Any further dispute by the
consumer can be debated in small claims court.
[redacted]
REALTOR, Broker/Owner
ABR, CRB, CRS,
e-Pro, GRI
Choice Realty & Management
1715 South Walnut Street
Bloomington, IN 47401
OFC (812) 331-7353
FAX (812) 331-4525
www.CallChoiceRealty.com
www.Facebook.com/LoriToddAbram
Two Decades of Dedicated
Service
Thank you for contacting my office regarding the tenant complaint Unfortunately, working with the Revdex.com on a Landlord/Tenant dispute is not our procedures I am not a member of the Revdex.com and the fact that you threaten to publicly post incorrect information against a company is just another reason why I would not chose to become a member We have over 3,customers leasing from us annually and have less than 1% dispute our policies and procedures We have, as required by the City of Bloomington, an inspection at the time a tenant moves in and again at the time a tenant moves outAny maintenance items reported were promptly repaired and it is not uncommon for an apartment to need maintenanceAny change in condition, including cleaning, is documented and charged to the tenant The cleaning expenses can be higher than due to the demand during student rental turnover in a college town; we charge tenants exactly what we are billed and do not add administrative fees like most other companiesCarpet cleaning is listed in the lease agreement Any further dispute by the consumer can be debated in small claims court [redacted] REALTOR, Broker/Owner ABR, CRB, CRS, e-Pro, GRI Choice Realty & Management South Walnut Street Bloomington, IN OFC (812) 331- FAX (812) 331- www.CallChoiceRealty.com www.Facebook.com/LoriToddAbram Two Decades of Dedicated Service
The complaint is not accurate and the accusations made are completely false. Ms*** was paid an insurance claim for the roof damage which occurred in July Rather than replacing the back half of the roof as recommended by the insurance
adjuster, the owner only approved a repair, not an actual replacement. The repair bid was $4800, which included work to the roof, soffits and gutters from the fallen tree damage, was paid in full to Contractor Troy ***He made the repairs exactly as the bid described and we checked the job upon completion before final payment At that time, the repair was satisfactory
Choice Realty & Management did NOT retain any funds! The accounting reports provided to Ms*** show funds of $4,received from Ms*** and paid Troy ***, in installments to ensure completed work (labor and materials), for a total amount of $as he bid statedThat accusation is nothing more than a lie
It is unfortunate that only two years later, the roof had an active leak last month but with the excessive amount of rain we have received this year in Bloomington, it is not unrealistic to have a roof leak with an old roof having had repairs. Upon learning of the new leak, our maintenance department immediately dispatched roofing contractors to check the leak so the leak has not been ongoing for some time as described in the complaint. At the time of the inspection, it was not determined the leak was coming from the repaired area.
There was no warranty with the roof repair as that is not at all common practice, especially for over two years There is no state license law for general contractorsWe do make sure our contractors are insured and have a good history of work, both of which Troy *** qualified He has built homes for 25+ years and has done a lot of jobs, including roofs, for us with no problems so he was most definitely qualified and skilled to do this job Troy did get a from Choice Realty & Management for this and other work performed in 2013. Choice Realty & Management tax information is not available to the complainant so she would have no knowledge of the issuance of which again is a lie and proves this complaint is not truthful
Ms*** was not the actual one who visited the house in July Her husband, who is not an owner of record or my client, is the one who visited the house so that, too, is an inaccurate statement by the complainant. At the time of the roof damage in 2013, the Ms*** instructed me to do the repair only, not the replacement as the insurance adjuster recorded, so they could save money until they are able to replace the entire roof. The roof is beyond its life span as it is approximately years old and could be leaking from numerous areas
Respectfully,
Lori *** ***, ABR, CRS, GRI
REALTOR, Broker/Owner
Choice Realty & Management
South Walnut Street
Bloomington, IN
O (812) 331-x ***
F (812) 331-
Thank you for contacting my office
regarding the tenant complaint. Unfortunately, working with the Revdex.com on a
Landlord/Tenant dispute is not our procedures.
I am not a member of the...
Revdex.com and
the fact that you threaten to publicly post incorrect information against a
company is just another reason why I would not chose to become a member.
We have over 3,000 customers leasing from us annually and have less than
1% dispute our policies and procedures.
We have, as required by the City
of Bloomington, an inspection at the time a tenant moves in and again at the
time a tenant moves out. Any maintenance items reported were promptly repaired
and it is not uncommon for an apartment to need maintenance. Any change in
condition, including cleaning, is documented and charged to the tenant.
The cleaning expenses can be higher than normal due to the demand during
student rental turnover in a college town; we charge tenants exactly what we
are billed and do not add administrative fees like most other companies. Carpet
cleaning is listed in the lease agreement.
Any further dispute by the
consumer can be debated in small claims court.
[redacted]
REALTOR, Broker/Owner
ABR, CRB, CRS,
e-Pro, GRI
Choice Realty & Management
1715 South Walnut Street
Bloomington, IN 47401
OFC (812) 331-7353
FAX (812) 331-4525
www.CallChoiceRealty.com
www.Facebook.com/LoriToddAbram
Two Decades of Dedicated
Service