Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved bec Attached herewith, please find where Hariworld withdrew $for United Airlines and $to Hariworld, as their commission from my First Security Bank account in [redacted] My confirmation for the flight was [redacted] , March **, at 10:a.m., United Airlines UA [redacted] to Chicago, IL and March **,at 1:p.m., United Airlines Flight UA 3620, leaving from Chicago, IL to Syracuse, NYThe agent even told me what time I was flying back on Sunday at 4:p.mI evene-mailed [redacted] of Hariworld, [redacted] and his wife via e-mail, however, no responseThese agents speak very poor English, however, he knew that this was because myniece died and it was for her funeral that I was goingLooking on the internet earlier, I found a ticket cheaper, however, I had to drive to transfer money into my bank accountthat I was usingMy daughter had to purchase me a ticket back home, plus paid for another one back to Syracuse in June for a family reunion and only paid $419.00, which isalso attached In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Hariworld Travel Group is an airline consolidatorAs a consolidator we do not sell to consumers only top bona fide travel agencies We act as the fulfillment for smaller agencies that are unable to issue tickets Hariworld does not book these reservations or authorize payment commission We simply generate tickets according to the agencies instructions which includes their markup or service fee Ticket was purchased from [redacted] They are located in India Phone + [redacted] ***
Bari world travel agency NewYork puts the highway rubbery to shame, they charged me about $over the actual economy seat ticket and added another $for agent service They pretended to be the airline's that I was trying to reachable They never told me that they are a travel agency or there will be an additional $charge added to the already inflated ticket price I will be sending my complaint to Federal Consumer Protection Agency and New York Revdex.comIf you have $extra to throw away over an economy airline ticket then you should deal with Hari world Travel Agency (Hari Highway rubbery world travel in my book)
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I worked with Din D [redacted] who said he was the owner of company when I requested himto speak with his manager to resolve proposed disputeCredit card slip clearly stated departure date July [redacted] and returned date Aug * ( Sunday)I didn't give hariworld permission to have one day lay over in London when I was required to report my office on Aug *.Hari world failed to listen to the customer need and their representive was highly arrogantCheaper fare for additional day lay over was forced down upon meYes! I should had had done my due diligence.Hari world love their customer of years along with future business In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
This is to state that we have reviewed the rejection by the customer of our responseHowever, here is our response to this: The sales person was Vijaykar, and not Chinniah D [redacted] The matter was escalated to Chinniah D [redacted] , when the customer called to complain and request a date changeWe apologize if [redacted] felt that he was rudeThat is not our intentionWe value all our customers, and do our best to offer them the highest level of serviceIn this instance too that is our intention.We have reviewed the latest call recording between the customer, [redacted] and Vijaykar, and will be happy to provide it to Revdex.comThis is a post sale conversation after one day of ticket purchaseVijaykar has asked [redacted] , if he has reviewed his itinerary and ticket details, and if all is in order [redacted] , confirms that all is in orderFurther, [redacted] says that he was able to see his flight details on [redacted] He thanked Vijaykar and said that he appreciates his helpIf MrVijaykar had at that time pointed out that his return date was incorrect, we would have either offered the date change at a higher cost (was not available on the cheaper price), or we would have cancelled his tickets with no cost to himWe are still willing to offer our services (free of cost) to look for a seat on the return date of his choice (provided flight is not sold out), but he will need to pay fare difference and date change penalty that [redacted] will chargeWe once again reiterate that we strive to offer the highest level of service to all our customers and value our relationship with themWe apologize for any inconvenience caused to [redacted] , and welcome his reaching out to us if he needs any further help.Sincerely,Kamini C***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] The tickets were bought thru: [redacted] here is more inforeservation code: [redacted] [redacted] [redacted] [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above.Sincerely, [redacted] %
As we have stated: Hariworld Travel Group is an airline consolidator and we do not sell to consumers We act as the fulfillment for smaller agencies that are unable to issue tickets Hariworld did not book your reservations or authorize payment We simply generate tickets including their service fees according to the agencies instructions.You need to follow up with the agency you purchased the ticket from
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved.I never want Hariworld or their affiliates to ever intercept in any way with any of my flight plans again.Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: When I looked up the phone number for [redacted] on line, the number listed was [redacted] When I called that number on to again request a receipt, it was emailed to me immediately I find it interesting to note that the receipt lists $for the price of the ticket plus $for "taxes and fees." Isn't it odd that the bogus charge of $from Hariworld Travel is the amount shown on my receipt as taxes and fees? [redacted] *** In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Tell us why here[redacted] called and talked to different sales persons Ali and Vijaykar (Customer claims he doesn't know names) on And finally he decided on an itinerary, and a confirmation email was sent to him with all flight details for him to check the names and flights reserved for himThe date offered for return was a day later and a cheaper option.Customer confirmed receiving the email and checked flight details and said everything was okayHe made the payment by his Credit Card by sending us a filled Credit Card Authorization Form (All customers paying by credit cards have to fill a form authorizing Hariworld to charge their credit cards for tickets purchased) and within a few minutes the tickets were issuedThe Authorization form very clearly shows the itinerary and the return dateA confirmation email was sent to the customer with the itinerary and ticket numbers on 0317.Vijaykar contacted the customer again on after the tickets were issued and customer confirmed receiving the email with the itinerary and ticket number and said everything was okay, and even thanked our office for helping himAt this point, he did not notify us that the return date should have been one day earlier.After days, on customer called us, claiming he had requested for a return date of [redacted] August to ATL, and the ticket had been issued for the ***We feel he is trying to manipulate things and blame our Team to avoid paying a date change penalty and a fare differenceAn Itinerary was sent to customer at all stages (Before and after Ticketing ) and he confirmed receiving.An Itinerary was sent to customer at all stages (Before and after Ticketing ) and he confirmed receiving.As per Delta airlines fare rules penalty and fare difference applies for any change in date which we have communicated to the customerWe will be happy to comply with the request for date change and reissue of the tickets, if the customer will pay the fare difference and penalty charged by [redacted] As a gesture of goodwill, we will waive the service fee charged by Hariworld Travel Group for reissuing the tickets.We hope we have addressed all your concerns satisfactorilyPlease feel free to reach out to me via email, or on my direct number ###-###-####.Thank you, Sincerely,Kamini C***, President email: [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Ok, since Hariworld has disregarded all of the information that I have provided, I will try again I called ###-###-#### and spoke with [redacted] who told me they use the name "Instant Ticket Desk." I first contacted them on May *, and when they answer they just say reservations and when I asked was it [redacted] I was told yes [redacted] said my e-ticket is [redacted] Now, I don't care how many times you say you were not paid $by [redacted] creditcard using my account number you are incorrect [redacted] has shown me the proof and I have faxed the invoice to Revdex.com Also regardless of what you call yourself in relations to the public I have confirmation by [redacted] that Hariworld was sold a ticket/reservation for me on May *, under confirmation # [redacted] for $ At no time was I told by Instant Desk who all along led me to believe I was talking to [redacted] , tell I would be charged a service fee I was simply told the cheapest ticket on May [redacted] to my destination was $491.73, which I have since found out was not true The cheapest ticket was $which Hariworld bought it for I am an able minded person with excellent credit and would never pay anyone to make a reservation for them when I could make it myself by dialing the phone, and to be charged $without my knowledge is inexcusable The problem I had is the number for Travel Desk who you obviously work with, their number came up when I googled for [redacted] I find this strange but am now hearing from others it happens often on the internetFinally again I request a check for $be sent to me from Hariworld I am not dealing with any of your cohorts as you are the one [redacted] paid [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
We are a travel wholesaler, and do business with a few thousand travel agencies, some big and some small Hariworld acts as the fulfillment for agenciesunable to issue ticketsWe do not sell retail or work directly with consumersWe will check the ticket number you provided to determine which travel agency you purchased the ticket from and have them contact you to take corrective action
Hariworld Travel Group is an airline consolidator and we do not sell to consumers We act as thefulfillment for smaller agencies that are unable to issue tickets Hariworld does not book these reservations orauthorize payment We simply generate tickets including their service fees according to the agencies instructions.If the customer will provide ticket number(s) we will contact the agency they purchase them from and ask they to contact the customer In turn, the customer would have to contact the agency from which they purchased the ticket(s) for a refund
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved bec Attached herewith, please find where Hariworld withdrew $for United Airlines and $to Hariworld, as their commission from my First Security Bank account in [redacted] My confirmation for the flight was [redacted] , March **, at 10:a.m., United Airlines UA [redacted] to Chicago, IL and March **,at 1:p.m., United Airlines Flight UA 3620, leaving from Chicago, IL to Syracuse, NYThe agent even told me what time I was flying back on Sunday at 4:p.mI evene-mailed [redacted] of Hariworld, [redacted] and his wife via e-mail, however, no responseThese agents speak very poor English, however, he knew that this was because myniece died and it was for her funeral that I was goingLooking on the internet earlier, I found a ticket cheaper, however, I had to drive to transfer money into my bank accountthat I was usingMy daughter had to purchase me a ticket back home, plus paid for another one back to Syracuse in June for a family reunion and only paid $419.00, which isalso attached In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Hariworld Travel Group is an airline consolidatorAs a consolidator we do not sell to consumers only top bona fide travel agencies We act as the fulfillment for smaller agencies that are unable to issue tickets Hariworld does not book these reservations or authorize payment commission We simply generate tickets according to the agencies instructions which includes their markup or service fee Ticket was purchased from [redacted] They are located in India Phone + [redacted] ***
Bari world travel agency NewYork puts the highway rubbery to shame, they charged me about $over the actual economy seat ticket and added another $for agent service They pretended to be the airline's that I was trying to reachable They never told me that they are a travel agency or there will be an additional $charge added to the already inflated ticket price I will be sending my complaint to Federal Consumer Protection Agency and New York Revdex.comIf you have $extra to throw away over an economy airline ticket then you should deal with Hari world Travel Agency (Hari Highway rubbery world travel in my book)
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I worked with Din D [redacted] who said he was the owner of company when I requested himto speak with his manager to resolve proposed disputeCredit card slip clearly stated departure date July [redacted] and returned date Aug * ( Sunday)I didn't give hariworld permission to have one day lay over in London when I was required to report my office on Aug *.Hari world failed to listen to the customer need and their representive was highly arrogantCheaper fare for additional day lay over was forced down upon meYes! I should had had done my due diligence.Hari world love their customer of years along with future business In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
This is to state that we have reviewed the rejection by the customer of our responseHowever, here is our response to this: The sales person was Vijaykar, and not Chinniah D [redacted] The matter was escalated to Chinniah D [redacted] , when the customer called to complain and request a date changeWe apologize if [redacted] felt that he was rudeThat is not our intentionWe value all our customers, and do our best to offer them the highest level of serviceIn this instance too that is our intention.We have reviewed the latest call recording between the customer, [redacted] and Vijaykar, and will be happy to provide it to Revdex.comThis is a post sale conversation after one day of ticket purchaseVijaykar has asked [redacted] , if he has reviewed his itinerary and ticket details, and if all is in order [redacted] , confirms that all is in orderFurther, [redacted] says that he was able to see his flight details on [redacted] He thanked Vijaykar and said that he appreciates his helpIf MrVijaykar had at that time pointed out that his return date was incorrect, we would have either offered the date change at a higher cost (was not available on the cheaper price), or we would have cancelled his tickets with no cost to himWe are still willing to offer our services (free of cost) to look for a seat on the return date of his choice (provided flight is not sold out), but he will need to pay fare difference and date change penalty that [redacted] will chargeWe once again reiterate that we strive to offer the highest level of service to all our customers and value our relationship with themWe apologize for any inconvenience caused to [redacted] , and welcome his reaching out to us if he needs any further help.Sincerely,Kamini C***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] The tickets were bought thru: [redacted] here is more inforeservation code: [redacted] [redacted] [redacted] [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above.Sincerely, [redacted] %
As we have stated: Hariworld Travel Group is an airline consolidator and we do not sell to consumers We act as the fulfillment for smaller agencies that are unable to issue tickets Hariworld did not book your reservations or authorize payment We simply generate tickets including their service fees according to the agencies instructions.You need to follow up with the agency you purchased the ticket from
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved.I never want Hariworld or their affiliates to ever intercept in any way with any of my flight plans again.Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: When I looked up the phone number for [redacted] on line, the number listed was [redacted] When I called that number on to again request a receipt, it was emailed to me immediately I find it interesting to note that the receipt lists $for the price of the ticket plus $for "taxes and fees." Isn't it odd that the bogus charge of $from Hariworld Travel is the amount shown on my receipt as taxes and fees? [redacted] *** In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Tell us why here[redacted] called and talked to different sales persons Ali and Vijaykar (Customer claims he doesn't know names) on And finally he decided on an itinerary, and a confirmation email was sent to him with all flight details for him to check the names and flights reserved for himThe date offered for return was a day later and a cheaper option.Customer confirmed receiving the email and checked flight details and said everything was okayHe made the payment by his Credit Card by sending us a filled Credit Card Authorization Form (All customers paying by credit cards have to fill a form authorizing Hariworld to charge their credit cards for tickets purchased) and within a few minutes the tickets were issuedThe Authorization form very clearly shows the itinerary and the return dateA confirmation email was sent to the customer with the itinerary and ticket numbers on 0317.Vijaykar contacted the customer again on after the tickets were issued and customer confirmed receiving the email with the itinerary and ticket number and said everything was okay, and even thanked our office for helping himAt this point, he did not notify us that the return date should have been one day earlier.After days, on customer called us, claiming he had requested for a return date of [redacted] August to ATL, and the ticket had been issued for the ***We feel he is trying to manipulate things and blame our Team to avoid paying a date change penalty and a fare differenceAn Itinerary was sent to customer at all stages (Before and after Ticketing ) and he confirmed receiving.An Itinerary was sent to customer at all stages (Before and after Ticketing ) and he confirmed receiving.As per Delta airlines fare rules penalty and fare difference applies for any change in date which we have communicated to the customerWe will be happy to comply with the request for date change and reissue of the tickets, if the customer will pay the fare difference and penalty charged by [redacted] As a gesture of goodwill, we will waive the service fee charged by Hariworld Travel Group for reissuing the tickets.We hope we have addressed all your concerns satisfactorilyPlease feel free to reach out to me via email, or on my direct number ###-###-####.Thank you, Sincerely,Kamini C***, President email: [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Ok, since Hariworld has disregarded all of the information that I have provided, I will try again I called ###-###-#### and spoke with [redacted] who told me they use the name "Instant Ticket Desk." I first contacted them on May *, and when they answer they just say reservations and when I asked was it [redacted] I was told yes [redacted] said my e-ticket is [redacted] Now, I don't care how many times you say you were not paid $by [redacted] creditcard using my account number you are incorrect [redacted] has shown me the proof and I have faxed the invoice to Revdex.com Also regardless of what you call yourself in relations to the public I have confirmation by [redacted] that Hariworld was sold a ticket/reservation for me on May *, under confirmation # [redacted] for $ At no time was I told by Instant Desk who all along led me to believe I was talking to [redacted] , tell I would be charged a service fee I was simply told the cheapest ticket on May [redacted] to my destination was $491.73, which I have since found out was not true The cheapest ticket was $which Hariworld bought it for I am an able minded person with excellent credit and would never pay anyone to make a reservation for them when I could make it myself by dialing the phone, and to be charged $without my knowledge is inexcusable The problem I had is the number for Travel Desk who you obviously work with, their number came up when I googled for [redacted] I find this strange but am now hearing from others it happens often on the internetFinally again I request a check for $be sent to me from Hariworld I am not dealing with any of your cohorts as you are the one [redacted] paid [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
We are a travel wholesaler, and do business with a few thousand travel agencies, some big and some small Hariworld acts as the fulfillment for agenciesunable to issue ticketsWe do not sell retail or work directly with consumersWe will check the ticket number you provided to determine which travel agency you purchased the ticket from and have them contact you to take corrective action
Hariworld Travel Group is an airline consolidator and we do not sell to consumers We act as thefulfillment for smaller agencies that are unable to issue tickets Hariworld does not book these reservations orauthorize payment We simply generate tickets including their service fees according to the agencies instructions.If the customer will provide ticket number(s) we will contact the agency they purchase them from and ask they to contact the customer In turn, the customer would have to contact the agency from which they purchased the ticket(s) for a refund