Initial Business Response / [redacted] (1000, 5, 2014/11/04) */ HDFS acknowledges receipt of Mr [redacted] 's complaintWe anticipate mailing Mr [redacted] a written correspondence to this matter within business daysShould the matter take longer to investigate, we will notify Mr [redacted] of the fact directly Thank you, HDFS Customer Complaint Manager Initial Consumer Rebuttal / [redacted] (3000, 10, 2014/11/12) */ (The consumer indicated he/she DID NOT accept the response from the business.) While I appreciate a response, and the omitting of account specifics this time, I am not satisfiedReceiving a letter from a customer complaint manager is not the same as a personal apology from the company president that would assure me that he is aware of how the company he is operating breaches it's consumer's privacy
Initial Business Response / [redacted] (1000, 5, 2015/01/20) */ HDFS acknowledges receipt of Ms [redacted] 's complaintWe anticipate mailing Ms [redacted] a written correspondence to this matter within business daysShould the matter take longer to investigate, we will notify Ms [redacted] of the fact directly Thank you, HDFS Customer Complaint Manager
Initial Business Response / [redacted] (1000, 5, 2014/11/04) */ HDFS acknowledges receipt of Mr [redacted] 's complaintWe anticipate mailing Mr [redacted] a written correspondence to this matter within business daysShould the matter take longer to investigate, we will notify Mr [redacted] of the fact directly Thank you, HDFS Customer Complaint Manager Initial Consumer Rebuttal / [redacted] (3000, 10, 2014/11/12) */ (The consumer indicated he/she DID NOT accept the response from the business.) While I appreciate a response, and the omitting of account specifics this time, I am not satisfiedReceiving a letter from a customer complaint manager is not the same as a personal apology from the company president that would assure me that he is aware of how the company he is operating breaches it's consumer's privacy
Initial Business Response / [redacted] (1000, 5, 2015/01/20) */ HDFS acknowledges receipt of Ms [redacted] 's complaintWe anticipate mailing Ms [redacted] a written correspondence to this matter within business daysShould the matter take longer to investigate, we will notify Ms [redacted] of the fact directly Thank you, HDFS Customer Complaint Manager