Harley-Davidson Louisville

Purchased over 1100.00 worth of parts, 7 calls always given an excuse but no call backs, no receipt. The new management is just awful. was never told about return policy at time of purchase. What a rip off !

There are no records in the store of Mr*** requesting an inspection and the dealership refusing to perform the inspection. Further more, if an inspection had been done at that time it is unlikely that it would've shown any indication of future failure due to the nature of the
design. Also, Mr*** has his machine at an aftermarket repair facility so it isn't possible to verify any of this. Under those circumstances we cannot pay a repair on a year old motorcycle that was purchased in
Thanks,
*** ***
Operations Director
Harley-Davidson Louisville
BMW Motorcycles of Louisville
Arthur Street
Louisville, KY
p.###-###-####

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
My bike is at another shop due to it going down while riding in the area where this shop is atThey have a record of me spending $1,on custom exhaust and a tuner and at that time is when I first asked to have this issue checked out and that's when I was told there's no need due to low mileage and yr of motorcycleWith them telling me this there would be no records of showing the requestThe 2nd time was the same as the first, they never offered to write my bike up for the inspection so how is there to be records of this?? If I spent just on exhaust why would I not spend extra to have a major motor issue checked?? This is Harley's way of them screwing people