Harlow's

Dear Revdex.com, This is in response to Revdex.com Complaint No [redacted] filed by [redacted] [redacted] We have contacted the original creditor, [redacted] who has provided the itemized billing statement validating the amount due of $ We are sending supporting documentation provided by the original creditor directly to [redacted] [redacted] .Respectfully,Arthur FT [redacted] President

Re: [redacted] RCS# [redacted] Dear Revdex.com,The RCS# provided by Ms [redacted] is identified in our system as [redacted] with an address of [redacted] NJ with a service address of [redacted] NJ We are forwarding this information to our Client, [redacted] to research their records, account history and provide validation of the debt Upon receipt this will be forwarded directly to the consumer and you will be updated accordinglyRespectfully,Arthur FT***President

They have updated their website and they have removed the VIP rental fee from their siteI have a copy of the page before, but they have at least updated their page so the info is not longer there and you have to call to get a price, which was the fix I was asking forI have attached a copy of the page before the updateI know I will not get a refund and while I am still am very upset over their customer service and the information I am okay with the fact that they have at least updated their sitePlease note that this update to their web site happened within the last days because it was not done by the day I sent my initial complaint

Re: Complaint No*** - Consumer: *** *** *** *** *** *** *** Balance: $32.90 The following is the response to the above subject matter:RCS has contacted our Client, South Jersey Gas for a review regarding this complaint. Client's
review indicated the account referenced is paid and has been closed by this Agency per our Client's request. Additionally please be advised that the account activity was not submitted to a credit reporting agency, therefore will not have an effect on the consumer's credit report. Should you have further questions, please feel free to contact us at (*** ***.Respectfully,*** ** ***, President

All payments were applied to the account ***# *** Client# *** for date of service 7/16/13, showing an original balance of $***with a remaining balance now due of $***.00.Payments received by *** are as follows:* *** **
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* *** ** *** *** *** *** * We also show *** account # *** Client# *** for date of service 7/12/with a balance of $***Consumer has previously been provided with written communication regarding the balances dueAs follow up to this we will send directly to the consumer validation of these accounts showing the amount due. Should you need additional information please let us knowIn the meantime this account is on hold

the RCS acct number is ***
Regards,
*** ***

Harlow's does over events a yearWe have events for people and also peopleDue to the wide variety of shows, it would not be prudent to fill our website with every exception that may take placeThe website is meant to be a starting point for informationWe do not allow people to book
VIP booths online for this reasonWe have personal contact with every customer before they purchase a boothWe do this to clearly lay out all the details before the customer chooses whether or not they wish to purchase a VIP booth. As it states in the emails, the customer was very aware of the price of the booth prior to purchasing itThis customer knew they would be paying $for the booth and decided that was worth it to themAfter making the purchase, but before the show took place, they brought their concerns to us through emailThey were offered refunds for the show and a cancellation of the the booth if they wishedThe customer declined and wanted to go through with the show tickets and the $booth. We have had *** *** shows in the past two years and they sell out nearly every timeThe VIP booths, there are 5, sell out fast as premium seating is limited in our venue for that showOf the customers who purchased booths for this show, of them had no issues.We are in the process of making a new website and will discuss whether or not adding some language that the information on the website will have exceptions will be beneficial to customers, or lead to more confusion We will not offer any kind of refund as we already did so and it was declined by the customer

Re: Ms*** *** Dear Revdex.com,We are in receipt of the Complaint filed by Ms*** *** Our system does not reflect an account under the name of *** *** We need need additional information in order to identify the account Please have Ms
*** provide an account number for *** *** *** and RCS Account Noso we can respond accordingly.Respectfully,Arthur FT***President

Re: *** *** - Complaint No*** RCS# *** *** Holdings, IncNo5***4Dear Ms***,In response to the above referenced Consumer Complaint, we previously sent a copy of the billing statement received from our Client to the subject Consumer on
8/10/16. We will again contact the Creditor, *** Holdings, Incregarding this Complaint for further review and investigation. Please note that our Agency did not submit this account to a Credit Reporting Agency.We will update you pending the Client's response. Thank you.*** ** ***, President

Dear Revdex.com, This is in response to Revdex.com Complaint No*** filed by *** *** We have contacted the original creditor, *** *** *** who has provided the itemized billing statement validating the amount due of $ We are sending supporting
documentation provided by the original creditor directly to *** ***.Respectfully,Arthur FT*** President

Re: *** *** RCS# *** Dear Revdex.com,The RCS# provided by Ms*** is identified in our system as *** *** with an address of ** *** *** *** NJ with a service address of *** *** *** *** *** NJ We are forwarding this information to our Client, *** *** *** to research their records, account history and provide validation of the debt Upon receipt this will be forwarded directly to the consumer and you will be updated accordingly. Respectfully,Arthur FT***President