Harper Motors

Our response: There was an error in our backend pricing tool which was fixed within minutes of the customer leavingThe correct sale price was clearly marked on a large bright orange hang tag in the window of the carAlso the correct price was given to the customer in the showroomWe apologize for the misunderstandingOur website has the following disclaimer: “Although every reasonable effort has been made to ensure the accuracy of the information contained on this site, absolute accuracy cannot be guaranteed.”

Initial Business Response /* (1000, 8, 2015/10/02) */
Contact Name and Title: *** ***
Contact Phone: XXXXXXXXXX
Contact Email: ***@harpermotors.com
*** has an appointment for October 9th at 7:A.Mto look at his vehicle and address his concerns
Initial Consumer Rebuttal /*
(2000, 10, 2015/10/06) */
(The consumer indicated he/she ACCEPTED the response from the business.)
*** motors has addressed my issue in a professional and polite manor and I am very pleased with the business response

Our response: There was an error in our backend pricing tool which was fixed within minutes of the customer leaving. The correct sale price was clearly marked on a large bright orange hang tag in the window of the car. Also the correct price was given to the customer in the showroom. We apologize...

for the misunderstanding. Our website has the following disclaimer: “Although every reasonable effort has been made to ensure the accuracy of the information contained on this site, absolute accuracy cannot be guaranteed.”