[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
I have spoken with [redacted] regarding the issues with his transport of his 2007 Mercedes. I did apologize to him for the miscommunication getting the car picked up. [redacted] in our office has been trying diligently to find a carrier to pick up his car in Mercedes TX. She... has been in contact with him and they both have come to the conclusion that getting a carrier there at this time is not possible. We have refunded the full amount of $618.00 to Mr. [redacted] and sent him an email regarding the credit. The location for pick up was a very remote location and was very difficult to get a carrier to go that far down into Texas. I copy of the credit card receipt showing the credit to Mr. [redacted] 's card is attached.
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
I have spoken with [redacted] regarding the issues with his transport of his 2007 Mercedes. I did apologize to him for the miscommunication getting the car picked up. [redacted] in our office has been trying diligently to find a carrier to pick up his car in Mercedes TX. She... has been in contact with him and they both have come to the conclusion that getting a carrier there at this time is not possible. We have refunded the full amount of $618.00 to Mr. [redacted] and sent him an email regarding the credit. The location for pick up was a very remote location and was very difficult to get a carrier to go that far down into Texas. I copy of the credit card receipt showing the credit to Mr. [redacted] 's card is attached.