Harrell Home Services Reviews (3)
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Harrell Home Services Rating
Address: 7033 Stapoint Ct., Winter Park, Florida, United States, 32792
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If you are surfing the Net looking for an A/C company stop now and call Harrell Home Services! We recently needed an A/C repair and called Harrell Home ServicesIt turned out be more than a repairThey exceeded our expectations Initially, I was apprehensive when I read some of the reviews posted both in Revdex.com and the Company's websiteHaving spent my career working to satisfy the needs of clients, I know there are always sides to every storySo I picked up the phone and called Sergio, the Harrell Rep we were dealing withI shared my concernsWithin minutes the owner, Justin Hcalled me to discussMrHwas very open and offered to share the scenarios leading up to the complaints His explanations were very candid, transparent and upfrontAs a result I chose to do business with themI must say it was a complete pleasureThe Team, including MrHwere extremely professional, and proactive on each step of the workI really want to commend Sergio who came out to troubleshoot my broken A/CMy husband is very sick and the heat was putting him under duressAt about 10PM Sergio went to Walmart stores to find a portable A/C unit which 'he put in the window at 2:00AMAT AM he brought a company portable A/C By noon the new A/C unit was delivered and installed by Carlos and Michael, very skilled A/C techs who drove from Orlando to do the jobTheir manners and work ethic raise the bar for a quality experienceKudos to the whole TEAM! Much appreciation, [redacted] and [redacted] Aug 25,
I was out of town and a person staying st my home called a,d told me the air was not workingI called Harrell home servicesThey sent a tech out named "Anthony"He called me and said my unit had a power surge and it was burned upI told him the fan was running so how can that be? He said sometimes relays stick and would run the fanThe person staying there said he never went all the way in the attic I got home days later and went to the thermostat, turned it off and put new batteries in it and reset everything and turned it onThat was weeks agoIt has been running sinceI complained to Harrell services that I was billed $for no service but had no reply
Excellent Customer Service and repaired my A/C in the same day that it was brokenI would highly recommend this business to other friends and familyThey did a great job and got our house cool fast!!!