Harrells Quality Construction Reviews (%countItem)
Harrells Quality Construction Rating
Address: 4788 Griffith Mill Rd, Holt, Florida, United States, 32564-8960
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Additional Information received from the consumer on 10/16/18 ***
Mr. sent me a text sent me a text on 9/28/2018 that he would remove the lien but I have not received any documentation that it has been done. Was hoping he would respond to you with proof.
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I first met Mr. Steven *** approximately July 2017. He looked at my plans and called me with an estimate a few days later of 6800. He understood that I did not want a sewer pump and he was to make the slab high enough to have natural gravitational drainage. It was several months later when I had final county approval that he wrote the contract but now he wanted 11,000. I had too much time invested so I agreed. When he started putting out the boards, he realized that in order to get the slope needed, it would require a lot more fill dirt. I ended up paying an additional 1800 to the fill dirt company. A few weeks before pouring, he advised me that the slab would be high and require 3 steps in the front yard. Knowing my husband was disabled and his difficulty with steps, he suggested we lower the slab by him digging down further in the ground. This would require extra materials and labor and we negotiated 900. A change order was signed bring the contracted price up to 11,900. Mr. requested I pay cash and was given his first draw leaving balance of 5715.00. Mr. poured on 12/14/17. Again requested cash. I had a copy of the change order showing balance of 5715.00. He then mentioned stump grinding of 250 and extra materials for lowering front wall of 200. He originally had told me he would throw in the grinding for free and the front wall materials were included in the change order but I just wanted to be done with him so I added 450 to the 5715 balance and paid him 6165 in cash on 12/14/17. I had him sign the copy of change order showing balance and the additional 450 as paid in full. A few weeks later he started asking me to pay him. He said I owed 5600 for concrete. Concrete was included on original contract covering Labor and Materials. He took almost 2 months longer to complete than contract. He breached contract by not keeping jobsite clean at all times. Still have huge lump of concrete on site and made very costly mistakes on slab which I had to correct.
Product_Or_Service: 10/13/17
Account_Number: XXXXX
Other (requires explanation) I want them to remove the Lien immediately. I have a warranty and he would not come back and fix his mistakes. His shoe prints and equipment marks are all over the garage. I went out of my way to make sure he got paid immediately. Hope you can help. Thanks.
Hello my name is Steven *** owner/foreman of ***'s Quality Construction LLC..First I'd like to say I'm very concerned about this complaint for one it's incorrect and totally unprofessional & Business like..After meeting with Mrs. & her husband we agreed verbally & on contract that we would provide them with their concrete services including foundation. We provided all services & extras for them to get their project in a timely manner based on framers schedule. They decided to make changes without engineer approval that also set back completion date. After getting approval for changes we presumed on with construction, Slab inspection was scheduled & passed. We poured slab with homeowners on site,signed final contract on completion of slab the day of pour and finish also done a final inspection on services provided!I remember very briefly of Ms. and Her husband very pleased and shook both of there hands and stated would give us a call when they were ready for driveway!The concrete company policy states every truck has to have a designated wash out area and the homeowners told them where they could wash out !Me or my secretary never recieved any calls from *** or her husband Pertaining to any complaints!In this last month after recieveing notice of lien Mrs. *** decided to complain on our company with inaccurate allegations!We guarantee all of our customers with quality services after every job,project etc we offer a final inspection to guarantee satisfaction.Few weeks went by and the concrete plant couldn't get ahold of *** and started calling us based off us setting up the concrete for the homeowner!Many demand letters were sent out nothing happen so Harrells quality construction agreed we would settle it with concrete plant ,and lien homeowner to get back the concrete expense!Really didn't have a choice or they would not ship any more concrete to any of our jobs ,so we paid it! Our company is based off of Word of mouth,our work speaks for itself,reputation we hold in the construction business is defintally not to these standards we operate professionally!So please take in consideration that we dropped the lien Revdex.com!We will continue to reach out to handle this the right way !
(The consumer indicated he/she DID NOT accept the response from the business.)
My husband and I are not a business, we are a married couple who were trying to get a home built within our budget. I expressed to Mr. exactly what I wanted and a contract was written up. A copy of this is on file at Revdex.com. The contract was for a turnkey slab and all Labor and Materials were included in the contracted price of 11,000. The contract was signed by both Mr. and myself. The plans were Engineered and permitted prior to writing the contract. The slab was supposed to be completed by the third week in October 2017 but Mr. was pouring other slabs instead of trying to get mine done by contracted date. Mr. suggested a change to lower the front of the house for an additional 900. This change was agreed upon and a signed change order was produced on 11/17/17 (This is also on file), Approximately 3 weeks after slab was supposed to be completed. Mr. suggested change order required the Engineer to re-evaluate the plans and make changes before approval was given by the county otherwise it would not pass *** Mr. took care of having our Engineer approve this change. On 12/14/17, our 44th wedding anniversary, the slab was finally being poured. We were happy this was finally being done. My husband and I were there during the day but the slab was not finished. I went ahead and paid Mr. the final payment in cash, which he requested, even though he was not finished. He did not ask me anything about a washout. I did not even know what that was. It would not have mattered anyway because in his contract, he was to keep the job site clean at all times and this would have been his responsibility. Once I paid Mr. the cash, I had him sign a paid I full receipt (also on file), He then proceeded to give the cash to his wife, Wendi (his secretary) who was sitting in the car in the driveway. My husband and I left after that. The slab was not complete. In fact, I have a text on file where Mr. told me he worked well after midnight that night. My husband and I certainly did not stay to approve his work until after midnight. That probably explains the ugly feet prints and machine marks he left all over my slab and in the garage which is still there today. It was dark and he could not see them. Once my framer started, we found all the mistakes Mr. made. They were very costly and he would not come back to correct them. He mis-measured a wall on my front porch and I had to leave out a now refundable window. This affects the appearance of my house and not in a better way. The garage walls were wrong causing the trusses to be too short. We had to build an extra wall to make them work. The opening for the garage door was too small. We had to have concrete cut away to make it work. There is an exposed steel rod poking out. He forgot to put metal straps in before pouring the slab in the garage. This was in the plans and required by code. Since it was too late to put them in, we had to have them bolted to the outside of the slab before framing inspection would pass. We never received any letters requesting payment. Probably because as I had just noted, they listed an erroneous address which is non existent on the lien. They put 2446. The original address was 2886 which was changed by the county to 3022. I did get a text from Mr. requesting payment and I responded that I already paid everything in full. I am happy that he finally did the right thing and cancelled the lien which should have never been filed in the first place.