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Harris Auto Electric, Inc.

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Harris Auto Electric, Inc. Reviews (1)

Revdex.comJefferson st NE Ste AAlbuquerque, N M 87109 Fax: ###-###-####RE: Consumer Complaint# *** of *** * ***Revdex.com,On the 24th of July *** *** replaced a batter for Mrs*** at her home and was told by the gentleman that installed the new battery for her that
this would not correct the problem that she needed a new alternatorFrom what he could see it was burnt upMrs*** then had the car towed to my establishment by *** *** out of Silver City, NM(The local tow companies will not assist her any longer) I attached the vehicle to the tested and found that the Buick that was towed in for Mrs*** would need a new alternator, belt and tensioner but that would not correct the drain from battery that there was a short somewhere in the vehicle draining the batteryI then stated it would be $to replace alternator, belt and tensioner but the draining of the batter issue would have to be scheduled and that the wiring jobs are scheduled per day and we would not be able to look at the wiring issue for approximately a week and a halfMrs*** then stated to go ahead and change out the alternator, belt and tensionerI ordered the parts and repaired the issues I explained to heri called Mrs*** on the 27th of July to inform her that we had fixed the alternator, belt and tensioner and she can come pick up her vehicleMrs*** then began to rant on how she found cheaper parts online and at *** *** and she doesn't want to pay that amountI then explained to Mrs*** that we only use factory parts in order to warranty the work so they are slightly more expensiveShe was still very angry and was yelling so in order to try and satisfy the customer I lessened the bill by $which is slightly more than the tax on the ticket, which Mrs*** originally agreed to the $at the time of quoteWhen we delivered Mrs***'s vehicle, (which we normally don't do) we informed her that we would not be able to schedule her to have the short fixed due to the reasons of not wanting to do business with Mrs*** again over the fact of the way she treated my employees as well as myself, she then started calling approximately four times a day to tell me that I am useless, a crook and that she wants her money back with many vulgar words added*** at *** *** as well as *** with *** *** can validate how Mrs***'s actions have landed her in this predicament as wellMy business is a well-known and respected business in this town and has been for over years and we will continue to provide a great service to our community of Deming. Sincerely, Bill * H***

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Address: 223 E Pine St, Deming, New Mexico, United States, 88030-3709

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