Harris County MUD No/ Eagle Water Management

In response to Revdex.com Case # [redacted] - On 1/19/16, the customer's water/sewer services was disconnected for nonpayment of a water/sewer utility bill in accordance with the MUD District's governing Rate Order of Rules & Regulations After numerous calls from the customer, the customer came into the office approximately around noon the same day and delivered a large bag of loose pennies, nickels and a few dimes in the amount of $to make payment on the delinquent bill The customer left the bag of loose coins on top of the customer counter and proceeded to leave without a cash receipt insisting our company take possession of the money It is our standard practice not to accept a large amount of coins that are not properly rolled so that we may accodmodate the bank when making deposits in a timley manner Therefore, it required a great deal of time for an employee to convert the loose coins into paper funds as well as additional costs to the MUD District for this task to be accomplished Thank you