Harris Design Services

--------- Forwarded message ----------From: Revdex.com of Metro Washington DCDate: Fri, Aug 21, at 9:AMSubject: Fwd: Complaint # [redacted] To: [redacted] < [redacted] @myRevdex.com.org>---------- Forwarded message ----------From: [redacted] < [redacted] @ [redacted] .net>Date: Fri, Aug 21, at 9:AMSubject: Complaint # [redacted] To: [email protected] morning,I just wanted to let you know that my bank was able to reverse my checks since they were not endorsed by the company they were made payable to I had originally been told that this might not even be a possibility since the banks typically only allow a hour period after the checks were deposited to do something like this but they would try When I did not hear back from my bank, I pursued collection efforts with East Coast with consistent emails and phone calls I had been assured several times via emails from Nevin that a check would be issued when everyone was back from camp, but they could not tell me when that would be Three days ago I received the nastiest email ever from the owner, Bill G [redacted] , accusing me of trying to "scam" him into paying me back more than what I paid because he had been notified by his bank that the checks had been reversed and monies removed from his account last month He went on to rant about how he made copies of all my emails and messages and then threatened to turn me into all of these different agencies for this "scam" but he wouldn't do that only because of my year old daughter I was stunned and very angry because I know for certain that I had not received any payments as of that date, which is what I told him when I replied I told him I would provide whatever proof he needed to show him I did not have the money In the meantime, I made a call to the branch manager at my bank who in turn contacted the loss prevention department to see what was going on It was then that we learned they were successful in reversing the checks however, there was a (banking) day wait period before the funds would be put back in my account in the event that the other bank decided to cancel the transaction That day period ended yesterday, 8/and the checks were redeposited into my account after 8:pm last night I must say I was very upset with my bank because they did not disclose this information when they had confirmation of the reversed checks, otherwise I would not have pursued this with East Coast the way I did When I learned what was going on, I immediately emailed Bill G [redacted] to please call me because I understood what had happened and wanted to explain it to him, however, he replied that he was currently in Japan coaching and I would have to wait until he returned to discuss it with me I will email him again this morning to confirm that I finally received the funds and explain to him why it took so long for my account to be credited With that being said, as a business owner who had no previous contact with me despite all of my attempts to reach someone, his personal attack on my character and motives is highly insulting, especially when he brought my daughter into it He took no responsibility for the situation whatsoever and instead chose to push the blame on to me, simply because I wanted my money back for a camp that his organization excluded my daughter from attending Thank you for your efforts in this matter If you have any questions or need additional information, please feel free to contact me [redacted]

--------- Forwarded message ----------From: Revdex.com of Metro Washington DC<[email protected]>Date: Fri, Aug 21, 2015 at 9:18 AMSubject: Fwd: Complaint #[redacted]To: [redacted] <[redacted]@myRevdex.com.org>---------- Forwarded message...

----------From: [redacted] <[redacted].net>Date: Fri, Aug 21, 2015 at 9:16 AMSubject: Complaint #[redacted]To: [email protected] morning,I just wanted to let you know that my bank was able to reverse my checks since they were not endorsed by the company they were made payable to.  I had originally been told that this might not even be a possibility since the banks typically only allow a 24  hour period after the checks were deposited to do something like this but they would try.  When I did not hear back from my bank, I pursued collection efforts with East Coast with consistent emails and phone calls.  I had been assured several times via emails from Nevin that a check would be issued when everyone was back from camp, but they could not tell me when that would be.  Three days ago I received the nastiest email ever from the owner, Bill G[redacted], accusing me of trying to "scam" him into paying me back more than what I paid because he had been notified by his bank that the checks had been reversed and monies removed from his account last month.  He went on to rant about how he made copies of all my emails and messages and then threatened to turn me into all of these different agencies for this "scam" but he wouldn't do that only because of my 12 year old daughter.   I was stunned and very angry because I know for certain that I had not received any payments as of that date, which is what I told him when I replied.   I told him I would provide whatever proof he needed to show him I did not have the money.   In the meantime, I made a call to the branch manager at my bank who in turn contacted the loss prevention department to see what was going on.  It was then that we learned they were successful in reversing the checks however, there was a 20 (banking) day wait period before the funds would be put back in my account in the event that the other bank decided to cancel the transaction.  That 20 day period ended yesterday, 8/20 and the checks were redeposited into my account after 8:30 pm last night.  I must say I was very upset with my bank because they did not disclose this information when they had confirmation of the reversed checks, otherwise I would not have pursued this with East Coast the way I did.  When I learned what was going on, I immediately emailed Bill G[redacted] to please call me because I understood what had happened and wanted to explain it to him, however, he replied that he was currently in Japan coaching and I would have to wait until he returned to discuss it with me.  I will email him again this morning to confirm that I finally received the funds and explain to him why it took so long for my account to be credited.  With that being said, as a business owner who had no previous contact with me despite all of my attempts to reach someone, his personal attack on my character and motives is highly insulting, especially when he brought my daughter into it.  He took no responsibility for the situation whatsoever and instead chose to push the blame on to me, simply because I wanted my money back for a camp that his organization excluded my daughter from attending.  Thank you for your efforts in this matter.  If you have any questions or need additional information, please feel free to contact me. [redacted]