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Harris Solutions Group, Inc.

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Reviews Harris Solutions Group, Inc.

Harris Solutions Group, Inc. Reviews (20)

On time, friendly and worked quickly

Dust Doctors did an excellent job of duct cleaningAaron was very friendly and professional, explaining in detail the procedures, and was very thorough to cover all of itHe also took some "before and after" images for me - what a difference!

Our experience was absolutely outstanding Service was great and thorough and were professional Would highly recommend

They called before they arrived and did a great jobThey provided me with photos of the amount of pet hair and dust that was in the ducts before they cleanedThey worked quickly and left no mess

I had a very good experience with Dust DoctorsThey call prior to showing up to our home and arrived on timeCorner savers were used throughout our home and homeowner cleanup was minimalGreat experience

Really good experience with Dust Doctors Team arrived on time and were personal and friendly -- very professional This is the second time I have used Dust Doctors to clean my vents I will continue to use them in the future

I was notified that the technician was going to be about minutes lateTechnician was finished when he said he would be

Prompt response time and service time, no pressure, thorough and efficient! Will definitely call again and recommmend to family and friends

Great experience! Eric and Brandon did a fantastic job They were very courteous and professional, and did a much more thorough cleaning than another company we used in the past Pricing was up font and transparent No surprises Would definitely recommend

All around positive experienceJob well done

We were pleased with the work Dust Doctors did for us, for the following reasons (1)Wayne was really prompt in answering our questions (2) Eric and Derrick were good workers They worked diligently without breaks cleaning the ducts, answering our questions without stopping the cleaning process, cleaned up the debris, and were polite and easy to talk to They explained the problems clearly so we went with the maximum brush cleaning process and it turned out the best way for usOur house consists of the main house plus an addition which was about 1/the size of the main house Yet, the price was the same for both areasIt would help if Wayne could consider (1) pricing to suite the size of the area being cleaned (2) get his workers to show us the before and after pictures by spending at least minutes to let us actually see the before and after pictures They gave us a fast glance of the pictures so that we were not able to actually gauge the extent of the duct cleaningWe still give them stars because Eric and Derrick were hard workers and did a good job for us Yes, we would use them again and recommend them to other peopleThank you Wayne!
Bob and Pat *** Note: We do not use face book etc

We choose this company, "Alternate Business Name" Dust Doctors, because of an atractive coupon offer with a Seep Cleaning of our house vents The offer was for a AC/Furnace tuwith Deep Cleaning I talked with Wayne over the phone who advised that he would check with his Tech people to see if the could service a ground source heat pump Wayne advised that he would call me back and let me know
Today a cleaning was done with anticipation of a tune-up The Dust Doctor employee said that it wouldn't be him and that it should be scheduled later The cleaning was done, and I asked if I should pay when the tuwas completed? The employee said to pay the bill now, and that he would make a call to get the tune=up scheduled
I paid for the service in full The employee then got on the phone and talked with Wayne concerning the tune-up Wayne advised the employee that none of his furnace/AC employees do ground source heat pumps Wayne told the employee to say tha

All around great and easy experience! I called to inquire about duct cleaning, and Wayne was on point and pleasant during our first call - he had all the details clear cut on what to expect and how soon they could be out
I called I believe on Thursday (maybe it was even Friday), and he said they could be out on Monday morning at 8:00am, when all other companies couldn't get out for over a weekI had another company that had to reschedule for over a week out, and I just really wanted to get someone in to do the job
The price was literally half of the price I was quoted from a couple other places, plus had a $coupon for a deep duct cleaning
The guys called me when they were on their way, letting me know they were running a bit earlyThey came in and started the work right away, and it only took them roughly one hour to my house that's just shy of 1,sq feet of finished space
There were a few things we didn't move ahead of time in the back of the furnace because I didn't think they'd have to get back there, but they moved it all and then put it all back in it's place when they were done
Super pleasant and polite from first contact to completion! The only negative mark I'd give them is that I was told I'd get an email on Sunday evening with a list of some things I could do to prepare, which I never gotBut not a huge deal!
I'll definitely use them again in the future - Word of advise for though anyone who has petsif your pet may be prone to bolting out an open door, they have to keep the door open for the hose thingIt was a little hectic to keep my cat locked up in one room since they go in and out of each room a few times, so maybe bring pets to a friend or families house for a few hours or the day if escaping animals is a concern

I was very pleased with Dust Doctors They were on time, really friendly and efficient at their job The vent cleaning helped with my allergiesWould highly recommend!

was very good

Super service - very professional!

Very good experience They were clean, efficient and helped us solve a dryer issue by letting us know about a screen builders do not take out that clogs with lint They were unable to remove the screen initially due to snow and ice but came back a week later and finished the jobWill definitely use them again

I bought my first house and never had ducts cleaned beforeI wasn't sure what to expectI was able to make an appointment the exact time/date that I wantedThat morning I received a call to let me know that the tech was running a little late and why, but the tech arrived earlier than anticipatedThey went right to work and answered all the questions I had along the wayI had questions a week or so after the appointment and was happy to still be considered a valued customer and was helped with my concernsI'll definitely use Dust Doctors again!

Service was prompt, technician was friendly, informative & knowledgeable He answered all my questions thoroughly plus took pictures to show me before/after cleaningThis was a good experience but too soon yet to know for sure how well the cleaning really wasAppears to be good cleaning job so far

Very impressed with the thorough job that Dust Doctors did! The technician took the time to explain our best options and did a great job!

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