Harry Brown's Family Automotive-GM & Chrysler

Initial Business Response /* (1000, 9, 2015/12/16) */
Received business response via fax to Revdex.com. Scan is attached (includes screenshot of e-mail exchange); text of accompanying letter reads as follows:
"RE: [redacted] Case #[redacted]
[redacted]'s inquiry on the 2015 Ram Truck...

#9715 began in November. The advertised price on this Ram Truck (and most of our other diesel Ram Trucks) did change from November to December. Pricing can and does change due to consumer incentives, inventory levels, and market supply.
Mr [redacted] acknowledged the price change on December 2nd in e-mail correspondence with our sales department, citing the price change as his reason for not purchasing the truck. Mr [redacted]'s purchases are at his discretion -- the fact that he 'lost out on the other truck' has no bearing on our pricing.
Mr [redacted]'s e-mail message to our sales department:
(screenshot of e-mail exchange -- text reads "Since the truck went from $48,985 to $50,465 I will not be coming this weekend thanks for your help")

Spoke to Mr [redacted], who confirms that he has been contacted by Harry Brown's.Says repair work has not been completed as yet, but he has been told that the dealership will have a replacement part in shortly, and will complete repair / replacement then.Revdex.com advised Mr [redacted] that complaint will be...

closed 'Resolved' at this time pending completion of the work, but that he can contact Revdex.com to have complaint re-opened if additional follow-up with dealership is needed.

We have contacted Mr. [redacted] and fixed his mirror.