Harry Mortgage Company

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.Carl's Plumbing reported incorrectly to the home warranty. They have other complaints for the same fraudulent activity regarding claims via home warranties. I am not alone in the request and continue to request they refund my $75.00
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.Carl's Plumbing was uncooperative with rescheduling an appointment.  They canceled the repair since I had to reschedule the appointment.  I notified them the day before and someone called the next day saying I had to take the appointment or they were canceling the order.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I have NO IDEA what Carls Plumbing is talking about. I DO NOT have a "home warrantee" , never scheduled an appointment OR canceled an appointment and only notified the company that the installed valve split - and I wanted it replaced with a SINGLE piece valve as was the one they replaced. There was no argument about me having it CORRECTED with the right part- the wrong part was installed and inferior to the one I had and was not acceptable. There was no schedule , no standing up and obviously the company has so many complaints they are confusing me with another job. I will wait 24 hours for them to contact me to REPLACE the USED DEFECTIVE WRONG VALVE or I will be taking other action that will not be pleasant for me or them.
Again, the last response they entered was completely unrelated to me- I paid CASH after the I thought the job was completed. I couldn't 'test' the valve because the CITY OF MILWAUKEE failed to replace there meter in over 7 MONTHS. As soon as I had the water turned on was when I discovered the valve wasn't the correct one - didn't trust the inferior valve Carls Plumbing installed - and had the city instantly turn off the water. It was then I notified Carl's Plumbing that I wanted the CORRECT single part valve exchanged - the valve FAILED while the water was turned off (lucky for me) - and I found it as the pictures show without the date.
I hope they can rectify the poor other customer with the home warrantee they are confusing me with - but, it isn't me and the reply they just submitted makes no sense to me.
Regards,
[redacted]