We were having problems with our windows that Judy's DID NOT installWe called them because they had done work on our house with insulation and siding & we trusted themWe asked for an estimate on three windows that we were having leaking problems with and they gave us an estimate of $if they were there until or an additional $per hour after noonThey showed up at a.mand stayed until a.mThey were back at their office by 10:a.mNeedless to say we assumed that the bill would be much lower than the estimate we were given because of only two hours of labor and they weren't here till noonWe received a bill for $it had no breakdown no labor no material nothing just total due $so we called asking if it was going to be less since they weren't here till noonWe were contacted today by the gentleman who did the work and he said that MrJstated we could take $off the bill leaving at $Still a little bit confused I called MrJand spoke with him today I asked him for an itemized bill and he got very upset with me! he said the bill is what the bill is we gave you the estimate that's what it isI stated that I thought an estimate was just what it might be until they actually came out and did the work, and that the estimate might be higher or lower because it is just an estimate not a billHe stated that no one has ever asked for a breakdown of the bill, and that he would get a breakdown for meMrJalso stated that we were really getting under his skin and that he was doing us a FAVOR by even trying to fix our windows since they did not install them! I went by today to get the bill and this is what I received a $discrepancy!! I went ahead and paid the bill because we don't want to ever be seen as people who don't pay our bills but wanted to let anyone know if you're looking to get any kind of work done WE DO NOT RECOMMEND using Judy's Insulation because of the billing not because of the work they did! MrJwas VERY RUDE AND UNPROFESSIONAL and we will NEVER DO BUSINESS AGAIN WITH THEM!
We were having problems with our windows that Judy's DID NOT installWe called them because they had done work on our house with insulation and siding & we trusted themWe asked for an estimate on three windows that we were having leaking problems with and they gave us an estimate of $if they were there until or an additional $per hour after noonThey showed up at a.mand stayed until a.mThey were back at their office by 10:a.mNeedless to say we assumed that the bill would be much lower than the estimate we were given because of only two hours of labor and they weren't here till noonWe received a bill for $it had no breakdown no labor no material nothing just total due $so we called asking if it was going to be less since they weren't here till noonWe were contacted today by the gentleman who did the work and he said that MrJstated we could take $off the bill leaving at $Still a little bit confused I called MrJand spoke with him today I asked him for an itemized bill and he got very upset with me! he said the bill is what the bill is we gave you the estimate that's what it isI stated that I thought an estimate was just what it might be until they actually came out and did the work, and that the estimate might be higher or lower because it is just an estimate not a billHe stated that no one has ever asked for a breakdown of the bill, and that he would get a breakdown for meMrJalso stated that we were really getting under his skin and that he was doing us a FAVOR by even trying to fix our windows since they did not install them! I went by today to get the bill and this is what I received a $discrepancy!! I went ahead and paid the bill because we don't want to ever be seen as people who don't pay our bills but wanted to let anyone know if you're looking to get any kind of work done WE DO NOT RECOMMEND using Judy's Insulation because of the billing not because of the work they did! MrJwas VERY RUDE AND UNPROFESSIONAL and we will NEVER DO BUSINESS AGAIN WITH THEM!