Harry's Furniture

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Complaint: ***
I am rejecting this response because:
Regards,
*** ***
This company has not left my son any messages on his phone,he called them back and this guy was not thereLeft message for himTo call son back and as of now nothingWhere this guy got all his personal info about me, I don't know.*** ***! People have to work and can't always have time of!

--------- Forwarded message ----------From: Diane L*** Date: Fri, Jul 29, at 7:PMSubject: ID *** replyTo: "***@myRevdex.com.org" ***; *** *** purchased the sofa in question for her sonThe sofa is his
residenceSoon after she sent me a copy of the invoice in the mailNot knowing what she wanted I called her back the same dayShe said she sent me a letter explaining that there was a problem with the sofa but forgot to put it in the envelopeI asked if they could send me a picture of the sofa via e-mail, which she didAfter seeing the picture I Could tell the problem wasn't a fabric issueThere is a small area on the top of the seat cushion that looks like a sharp object shreaded the fabric Fabrics do not shread like that especially so quicklyWe have never had a problem with this fabric before Plus we have sold this particular sofa a long time*** *** has said that I didn't even see it in person, so I called her to get her son's phone number so I could look at itI called several times but had to leave a messageHer son has not returned my call as of todayI called *** *** again to let her know that he hasn't called me backThat is where things stand right now. I don't think her son wants me to come and see it.Harry's Furniture CenterInc** *** ** Leola,pa *** ###-###-#### fax ###-###-#### ***@***.com