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Harry's Limo Service, Inc.

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Harry's Limo Service, Inc. Reviews (2)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

 I offered to send a deposit when I made the reservation in sept and was told that it was not necessary that my phone number was enough.  We had at least two or three conversations confirming this trip. One the week before and one the day before.  If what he claims is true, which it's not  why would he call me an hour before and tell me that the driver had a flat tire and an accident and couldn't come and then text me "[redacted] " he even offered to come into the city and pick us up if we could get in.  The man is not telling the truth and I would not have reported him if this didn't happen.  He called my number about a month ago, when he was contacted by you and hung up without saying anything.  He should not be getting aware with doing this to people.  I still have the text message and the time he left it on my phone for proof 
 
 
 
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Sincerely,
[redacted]

We got a request for limo ride don't know when but for [redacted] going from st James to nyc and from nyc to st James and we gave a price flat rate $525 including tip tax and tollsWe had [redacted] as customer for 6 pas limo ###-###-#### as home and ###-###-#### as cellThis way a...

inquiry Most of the time customers call different companies and shop for prices. If we don't here from customers we call them back after few days to see if they want the service by giving a better pricing than others[redacted] called on [redacted] around 1:00/2:00pm to make sure that she is getting limo for 4:30 pm from st James to nyc. We told there was no reservations made so we cannot send a limo. She was mad on us called few times we said same thing cannot send limo due to no reservations. She also text me a week after the incident what my website says and wants $100 plus cost of here trip which I refused to pay because there was no reservations.Inquiries are not reservations when you do reservations we ask for deposit and take all information about the trip and customer.Any questions call me Harry ###-###-####Thanks

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